Apply on Employer Site

Texas Health and Human Services · 1 month ago

Program Supervisor IV

Big Spring, TX

Contract

Onsite

Senior Level

$4,523/mo - $7,253/mo

5+ years exp

Texas Health and Human Services Commission (HHSC) is dedicated to creating a positive impact in the lives of Texans. The Program Supervisor IV role involves overseeing and providing training in verbal de-escalation and therapeutic interventions for staff in a hospital setting, while also ensuring compliance with safety practices and staff evaluations.

Health Care

Responsibilities

Provides in-depth verbal de-escalation and therapeutic interventions training tailored for front-line and patient care staff to effectively manage and diffuse potentially volatile situations, enhancing the overall safety and well-being of both employees and patients

Supervise, train, and evaluate staff regarding verbal de-escalation and therapeutic interventions

Enhances and maintains, a comprehensive library of technical materials related to safety

Develops and approves schedules, monitors, and evaluates cross training of personnel

Provides guidance to ensure adequate interventions are provided to staff

Maintains a detailed log of all incidents and prepares comprehensive incident reports

Supervises staff and provides technical assistance

Processes performance plans and employee evaluations on a timely basis in CAPPS to ensure that all assigned shop and craft personnel receive annual performance reviews

Ensures employees complete all required training in a timely manner

Interviews prospective employees and makes recommendations for hire of the best candidates to ensure only the most qualified individuals are selected

Actively tracks and monitors all staff training sessions to ensure that the principles and techniques covered are continuously practiced and reinforced in daily interactions between staff and individuals

Introduces verbal de-escalation training as a key component of all New Employee Orientation (NEO) classes

Performs other duties as assigned

Qualification

Verbal de-escalation trainingTherapeutic interventionsSupervisory experienceTIERS programExpressive therapies knowledgeBasic computer operationsTask managementGoal settingReport preparationWritten communicationOral communication

Required

Bachelor's degree from an accredited college or university; and two (2) years' progressive experience in a lead and/or supervisory role, managing/supporting, and providing programming

Five (5) years of work experience in programing services for persons with mental health diagnoses, including at least two (2) years in a role with duties relating to evidenced based treatments

AND

Two years of experience leading and/or supervising employees is preferred

Knowledge of local, state, and federal laws and regulations relevant to program area

Knowledge of the TIERS program

Knowledge of expressive therapies – Art, Dance, Movement, Drama, Music & Recreation

Knowledge of basic computer operations and the ability to use e-mail and create basic written reports

Supervisory experience

Skill in communicating both in writing and orally

Ability to manage program activities

Ability to establish goals and objectives

Ability to prepare concise reports; and to plan, assign, and supervise the work of others

Ability to prioritize and manage tasks independently

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, List of Excluded Individuals/Entities (LEIE)

Males between the ages of 18-25 must be registered with the Selective Service

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Waco Center for Youth applicants must be 21 years of age

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours

Compliance with HHSC immunization policy and state hospital operating procedures related to immunizations is required