Komatsu · 1 day ago
Project Deployment Engineer
Tucson, AZ
Full-time
Hybrid
Mid Level
3+ years expKomatsu is the global leader in mine management technology, providing innovative solutions that drive efficiency, safety, and sustainability in mining operations worldwide. The Project Deployment Engineer will collaborate with various stakeholders to develop deployment strategies, execute system installations, and provide post-deployment support to ensure successful technology adoption.
ConstructionIndustrialManufacturing
Responsibilities
Collaborate with project managers, key account managers, and customer stakeholders to define scope and support pre-sales activities when required
Conduct comprehensive site assessments to evaluate infrastructure, fleet compatibility, and network readiness
Develop detailed deployment strategies including software/IT requirements, logistics coordination, and risk mitigation
Ensure all site access, qualifications, and certifications are current and maintained
Execute deployments through installation and configuration of Komatsu’s technology suite (Dispatch, Provision, MineCare, Argus, Pegasys, Mine 4D, Mine Platform, etc.)
Complete system upgrades with customers, including gap analysis, functionality testing, and validation
Lead User Acceptance Testing (UAT) and ensure systems meet operational requirements
Troubleshoot networks, wireless communications, and Komatsu applications using SQL, Forms, and Unix/Linux Shell scripting
Assist with the installation and configuration of Komatsu's Mine Platform solution, including both hardware and software components
Support regional training teams in delivering technical training to operators, maintenance personnel, and IT staff
Provide site-specific documentation (SOPs, troubleshooting guides)
Participate in change management and adoption strategies to ensure successful transition to operational use
Demonstrate successful handover of projects to the Support team, ensuring system stability and customer readiness
Deliver on-site and remote support during stabilization phases
Monitor system performance and address technical issues promptly
Collaborate with engineering and support teams to resolve complex challenges
Assist software support teams with ticket triage, documentation updates, and system monitoring during low deployment activity periods
Collect and analyze feedback from site teams to improve deployment methodologies and inform product enhancements
Identify opportunities for system optimization and additional value delivery
Contribute to internal knowledge bases, deployment playbooks, and best practices
Collaborate across business units to achieve goals, maintaining compliance with corporate project processes, safety policies, and customer site requirements
Qualification
Required
3+ years' experience in IT, engineering, or application support
Intermediate computer skills with knowledge of SQL scripting languages, and Komatsu products or similar applications
Strong technical acumen in mining technology systems, infrastructure, and operations
Excellent communication, stakeholder engagement, and problem-solving skills
Proven ability to manage complex deployments in dynamic environments
Commitment to continuous learning and process improvement
Preferred
Bachelor's degree in computer science, IT, or related discipline preferred
Proven experience deploying Komatsu or comparable mining technology solutions
Direct experience working in or supporting the mining industry
Familiarity with project management methodologies and best practices
Experience working with Linux, Docker, and Kubernetes
Fluency in Spanish or additional languages for multilingual environments
Company
Komatsu
Komatsu is a manufacturing company that specializes in the development of equipment for the construction industry.
10001+ employees
H1B Sponsorship
Komatsu has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (1)
2023 (7)
2022 (3)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Hayden Akers
Partner Integration Manager
Masatoshi Ueno
Managing Director, office of CTO@Silicon Valley
Recent News
2024-11-07
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