Field Service Supervisor jobs in United States
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Motion · 23 hours ago

Field Service Supervisor

positionRichmond, VA
timeFull-time
remoteOnsite
seniorityMid Level

Motion is a company that focuses on enhancing business growth through effective service management. The Field Service Supervisor will manage service personnel, ensure proper training and certification, and implement best practices to meet customer expectations.

Industrial Automation

Responsibilities

Develops and implements best practices and procedures to enhance business growth
Manages service personnel to ensure they meet customer’s expectations and requirements
Ensures that every technician has the proper training and certifications to meet the needs of the job
Schedules service jobs and assigns personnel to specific jobs and duties
Ensures that service personnel are provided the proper equipment and tools needed to perform jobs correctly and safely
Ensures the service team adheres to all new SOP’s, KPI’s and Lean Six Sigma programs
Assists Manager and/or Account Specialist in customer surveys and is able to review jobs for quotes
Participates with Manager in hiring new Field Service Technicians
Tracks all training for each technician
Performs other duties as assigned

Qualification

Field Service ManagementLean Six SigmaTrainingCertificationCustomer ServiceTeam Leadership

Required

Develops and implements best practices and procedures to enhance business growth
Manages service personnel to ensure they meet customer's expectations and requirements
Ensures that every technician has the proper training and certifications to meet the needs of the job
Schedules service jobs and assigns personnel to specific jobs and duties
Ensures that service personnel are provided the proper equipment and tools needed to perform jobs correctly and safely
Ensures the service team adheres to all new SOP's, KPI's and Lean Six Sigma programs
Assists Manager and/or Account Specialist in customer surveys and is able to review jobs for quotes
Participates with Manager in hiring new Field Service Technicians
Tracks all training for each technician
Performs other duties as assigned

Benefits

Options for healthcare coverage
401(k)
Tuition reimbursement
Vacation
Sick
Holiday pay

Company

Motion

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Motion is a Automation Machinery Manufacturing.
dateFounded in 1931
location
Birmingham, Alabama, USA
people-size5001-10000 employees
web-link
https://www.motion.com

Funding

Current Stage
Late Stage

Leadership Team

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Patrick Cummings, CPA, CGMA
Senior Vice President & CFO
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Scott Feldbush
SVP and CIO
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Company data provided by crunchbase