NEOGOV · 2 months ago
Community Services Officer (Full-Time)
Downey, CA
Full-time
Onsite
New Grad, Entry Level
$24.66/hr - $30.55/hrNEOGOV is looking for a Community Services Officer to join the Police Department of the City of Downey. This role involves performing clerical and technical tasks in support of patrol and investigation personnel, including preparing documents, responding to crime scenes, and assisting sworn officers.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Prepare, process, index and file documents required for prosecution and court appearances, as well as any related documents and information
Receive visitors at the police desk or via the telephone and take information to prepare articulate police reports that contain complex and sensitive information
Respond to field locations of crime scenes and traffic collisions; take information, secure scene, and prepare reports
Identify, collect, and preserve physical evidence
May take photographs of crime and traffic accident scenes
Maintain statistical reports on daily activity
Patrol areas of the City to enforce parking regulations including marking and handling storage procedures for abandoned vehicles
May handle traffic control, which may include the set up and removal of traffic barriers at traffic accident scenes
Testify in court as necessary
Follow up on a variety of non-hazardous crimes to insure the recording of accurate and timely information
Interview principles and witnesses for factual information in the completion of police reports
Deal effectively with difficult and sensitive situations involving non-hazardous crimes
Assist sworn officers by searching, fingerprinting, booking and monitoring detainees/prisoners as required
May be assigned to assist in dispatching emergency services
May take custody of and store police criminal evidence and property, supplies and property
Enforce various municipal code ordinances
Assist in the training and supervision of less experienced personnel
Perform other related duties as assigned
Qualification
Required
At least 18 years of age, upon appointment
High School graduate or equivalent
A valid California Class C Driver's License and an acceptable driving record at the time of appointment and throughout active employment is required
General office experience including public/customer contact is desirable, but not required
Knowledge of principles and practices of sound business communication, oral and written; correct English usage, including spelling, grammar and punctuation; principles and practices of public relations and customer service; and elements of effective time management and organizational skills
Ability to communicate effectively both orally and in writing; exercise sound independent judgment within general policy guidelines; work independently, reason and react effectively and maturely; comprehend and comply with verbal and written instructions; learn in a changing work environment; evaluate situations and determine appropriate action to be taken, and anticipate situations and problems and initiate effective strategies; understand and follow oral and written instructions; communicate with a variety of people in various situations, using diplomacy, persuasion, patience, courtesy, tact, self-restraint, common sense, judgment and strategy when dealing with sensitive, complex and/or confidential issues and situations; read and interpret complex documents; collect, organize and analyze a variety of information and apply results to police activities; maintain confidentiality of documents and records; establish and maintain cooperative working relationships with those contacted in the course of work; learn and operate telephone, teletype and police radio equipment
Preferred
College level work in Police Science or related field is desirable
Bilingual in Spanish or Asian languages is desirable
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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