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MillerKnoll · 1 week ago

Senior Quality Assurance Analyst

Stamford, CT

Full-time

Onsite

Senior Level

6+ years exp

MillerKnoll is committed to designing for the good of humankind and is seeking a Senior Quality Assurance Analyst to lead and manage software testing initiatives. This role involves executing testing strategies, mentoring junior team members, and collaborating with cross-functional teams to ensure high-quality software solutions across various platforms.

Design

H1B Sponsor Likely

Responsibilities

Lead and execute manual and automated software testing across multiple platforms, including Salesforce, NetSuite, Cybersource, Manhattan OMS/SCALE, and AWS-integrated services

Design, develop, and execute detailed test plans, test cases, and test scripts aligned with business and technical requirements

Ensure complete test coverage for all functional, regression, integration, and usability testing activities

Apply deep understanding of SDLC and agile/scrum methodologies to integrate testing throughout the development lifecycle

Identify, document, and track software defects and coordinate with development teams to ensure timely resolution

Oversee the use and maintenance of test management tools such as Playwright, Jira, and Zephyr

Conduct root-cause analysis for issues to drive corrective and preventive actions

Participate in Agile ceremonies including daily stand-ups, sprint planning, and retrospectives to ensure quality considerations are embedded in all phases

Create, maintain, and improve QA documentation including test cases, execution reports, and defect logs

Qualification

Software Quality AssuranceTest AutomationAgile/Scrum MethodologiesSalesforce TestingJiraZephyrPlaywrightE-commerce TestingAnalytical SkillsProblem-solving SkillsCommunication SkillsMentoring Skills

Required

Bachelor's or Master's degree in Computer Science, Information Technology, or a related field (or equivalent experience)

6–8 years of professional experience in software quality assurance, including web application and e-commerce testing

Hands-on experience testing Salesforce.com, NetSuite, and Warehouse Management systems

8+ years of manual testing experience, including functional, regression, performance, smoke, and integration testing

Strong understanding of Agile/Scrum and continuous integration/continuous deployment (CI/CD) environments

Experience with project and test management tools such as Jira, Zephyr, and Playwright

Ability to mentor and lead QA team members while driving continuous quality improvements

Excellent analytical and problem-solving skills with high attention to detail

Strong communication skills (written and verbal), able to articulate testing findings and quality insights to technical and non-technical stakeholders

Ability to thrive in a fast-paced, collaborative, and changing environment

Demonstrates a proactive and constructive approach to feedback and process improvement

Proven ability to manage multiple priorities and deliverables simultaneously

A strong advocate for the importance of QA within the software delivery lifecycle

Company

MillerKnoll

MillerKnoll is a collective of dynamic brands that comes together to design the world we live in.

Founded in 1905

Zeeland, Michigan, USA

10001+ employees

http://www.millerknoll.com/

H1B Sponsorship

MillerKnoll has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (3)

2023 (4)

2022 (1)