Worksite Marketing - Service Desk Coordinator jobs in United States
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The Cincinnati Insurance Companies · 2 months ago

Worksite Marketing - Service Desk Coordinator

The Cincinnati Insurance Companies is seeking a Service Desk Coordinator to join their Worksite Marketing Department. This role involves preparing and organizing files, managing daily reporting, and providing excellent customer service while collaborating within a diverse team.

Insurance

Responsibilities

Prepare and organize files
Manage daily reporting
Perform application counts
Handle daily policy page processing
Act as a backup to case managers to assist with approvals
Handle certified mailing and manage supply ordering and inventory
Process return mail
Identify electronic documents and create work items for case managers
Separate and manage electronic group documents into individual work items

Qualification

Customer service skillsAnalytical thinkingOrganizational skillsVerbal communicationWritten communicationMultitaskingProactivePositive role modelOngoing personal developmentTeam collaborationSelf-motivated

Required

deliver excellent customer service skills
effectively multitask and prioritize tasks
work collaboratively in a team environment
demonstrate strong organizational skills consistently
apply logical and analytical thinking to problem solving
display good verbal and written communication
self-motivated and proactive
serve as a positive role model for others
show willingness to pursue ongoing personal development

Benefits

Annual cash bonus
Variety of benefits and amenities

Company

The Cincinnati Insurance Companies

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The Cincinnati Insurance Companies markets business, home and auto insurance products through independent insurance agencies.

Funding

Current Stage
Late Stage

Leadership Team

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Michael J. Sewell
CFO, Executive Vice President & Treasurer
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Steven A. Soloria, CFA, CPCU
Sr. Vice President, Chief Investment Officer
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Company data provided by crunchbase