Ivy Tech Community College · 2 months ago
Part-Time Automotive Service Writer
South Bend, IN
Part-time
Onsite
Entry Level
$25/hr - $29/hr
2+ years expIvy Tech Community College is an accredited institution focused on student success and workforce development. They are seeking a Part-Time Automotive Service Writer to serve as a primary contact for students, faculty, and customers, managing service orders and ensuring a professional learning environment that mirrors industry standards.
Higher EducationUniversities
Responsibilities
Greet and assisting customers, students, and faculty with professionalism and excellent customer service
Schedule, write, review, and manage standard maintenance services for partner organization vehicles to be serviced within the program
Communicate clearly between customers, students, and instructors regarding vehicle status, services needed, and timeline of services
Maintain accurate service documentation, service histories, and customer records
Coordinate workflow between the faculty/staff, students, and automotive lab, ensuring efficient scheduling of vehicles for student learning activities
Provide students with training and guidance on industry-standard service writing practices, customer interaction, and shop management
Monitor and ensure compliance with safety protocols, shop policies, and program procedures
Manage parts ordering, invoicing, and cost tracking in coordination with program faculty
Assist in maintaining a clean, organized, and professional service office environment
Support program events, advisory board activities, and community engagement initiatives
Qualification
Required
High school diploma or GED with a minimum of 2 years of experience in the automotive industry or possess an associate's degree in automotive technology
Prior experience in automotive maintenance, customer service, or as a technician
Strong problem-solving skills with attention to detail
Collaborative team members with faculty, staff, students, and community partners
Strong communication, organizational, and customer service skills
Proficiency in automotive service software, repair order systems, and Microsoft Office Suite
Knowledge of automotive systems, repair processes, and industry terminology
Commitment to Ivy Tech's mission of student success and workforce development
Ability to model professionalism and industry standards for students
Preferred
ASE Certification(s) in Service Consultant, Automotive Parts or related areas
Previous experience in an educational or training environment
Demonstrated ability to mentor and support students in a learning setting
Familiarity with dealership and independent shop operations
Company
Ivy Tech Community College
Ivy Tech Community College of Indiana is a school.
5001-10000 employees
H1B Sponsorship
Ivy Tech Community College has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (8)
2023 (6)
2022 (11)
2021 (7)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$29.34MKey Investors
Lowe's FoundationLilly EndowmentU.S. Department of Labor
2025-07-18Grant
2024-12-05Grant· $21.9M
2023-06-15Grant
Leadership Team
Martin Pollio
President
Recent News
Inside INdiana Business
2025-11-21
Chicago Tribune
2025-11-04
Company data provided by crunchbase