Greeter (Part-Time) at The Pearl Havana Beach Rooftop jobs in United States
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The St. Joe Company · 3 months ago

Greeter (Part-Time) at The Pearl Havana Beach Rooftop

The St. Joe Company operates The Pearl Havana Beach Rooftop, seeking a part-time Greeter to provide a welcoming presence for guests. The Greeter will be responsible for greeting guests, assisting with seating, and maintaining positive guest relations throughout their dining experience.

Building MaterialReal Estate

Responsibilities

Courteously greet and escort guests to tables and assist in seating
Assist in preparing the restaurant for service and always maintaining the cleanliness of the room
Maintain positive guest relations at all times
Be familiar with the menus of the restaurant and be able to highlight items for guest
Maintain complete knowledge of table and seat numbers, proper table set ups
Guide servers and bus persons in table set-up
Be aware of wait times and notify the guests during busy times
Answer restaurant telephone courteously and efficiently
Extend courteous departures as guest leave
Complete closing duties as assigned
Greet guest leaving the restaurant to ensure guest had a pleasant dining experience
Restock supplies
Check with the phone reservationists or answering machine messages to assure you have all reservations
Check with manager to assure private parties are properly staffed and organized for the evening
Check with kitchen to verify menu items are readily available
Keep in constant contact with the servers, manager, and the kitchen to ensure timing and food preparation is synchronized with guest flow
All other duties as assigned

Qualification

Customer serviceVerbal communicationDetail-orientedMenu memorizationTeamworkProblem solving

Required

Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
Detail-oriented and thorough
Ability to remain discreet and respect the privacy of guests
Ability to perform consistent work to the highest of standards
Customer service skills and ability to be friendly sometimes while doing other tasks
Verbal communication skills
Ability to operate various operating systems
Ability to solve issues independently
Ability to work as a team
Ability to memorize and describe menu items
Decision making skills
Standing for extended periods of time
Continuous walking and movement
Must be able to lift up to 25lbs

Preferred

Ability to read, write, speak, and communicate in basic English preferred
Experience in customer service is strongly preferred

Company

The St. Joe Company

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The St. Joe Company is a Florida-based real estate developer and manager. The company owns land concentrated primarily.