Apply on Employer Site

Sphera · 1 month ago

Strategic Account Manager (Retail & Consumer Goods)

United States

Full-time

Remote

Senior Level, Lead/Staff

10+ years exp

Sphera is a leading global provider of enterprise software and services focused on sustainability. In this role, you will manage and grow a portfolio of strategic named accounts, acting as a trusted advisor and driving growth through cross-sell and upsell opportunities across Sphera Cloud solutions.

Risk ManagementSaaSSoftware

Responsibilities

Nurture and grow a portfolio of strategic named accounts within your assigned industry, acting as a trusted advisor across all levels of the client organization

Develop a deep understanding of your clients’ business challenges and current-state solutions to identify high-impact opportunities for cross-sell and upsell across Sphera Cloud solutions

Own the sales cycle and contracting process from opportunity identification to deal closing while leveraging internal partners effectively, including Solution Executives to position and pitch product-specific solutions and Solution Engineers to deliver tailored technical demonstrations

Oversee post-sale implementation strategy by coordinating Professional Services and facilitating handoffs to Customer Success

Build and execute comprehensive strategic account plans that map buyer ecosystems, uncover whitespace, and prioritize cross-sell opportunities

Conduct annual account reviews with Customer Success to identify renewal risks and uncover growth opportunities within existing accounts

Be an expert in industry dynamics and client developments, and use your expertise to inform account strategy and support long-term growth

Strengthen relationships with key stakeholders across IT, procurement, and functional buyer groups (e.g., EHS, Sustainability)

Navigate long sales cycles and influence complex multi-stakeholder buying processes, including formal committees and third-party consultants

Translate nuanced business challenges into strategic solution proposals that align with Sphera’s platform capabilities

Qualification

Enterprise sales experienceAccount management experienceSaaS sales experienceCRM tools proficiencyStrategic account planningInterpersonal communicationOrganizational skillsTime management