Bank of America · 1 month ago
Operations Team Lead - 3rd Shift - Wire Exception & Repair
Scranton
Full-time
Onsite
Entry, Mid Level
1+ years expBank of America is committed to helping make financial lives better through the power of every connection. The Operations Team Lead will oversee the Operations team, ensuring they meet deadlines, execute tasks, and support continuous business improvements while providing guidance and handling exception requests.
Asset ManagementBankingFinanceFinancial ServicesFinTech
Responsibilities
Support continuous business improvements, reviewing operations procedures, implementing changes, ensuring adherence to operations procedures
Providing guidance to employees, handling exception requests, and referring more complex problems to a senior manager
Monitoring productivity and risk indicators
Ensuring compliance with operational standards and serving as a liaison between associates and management
Monitor transactions for accuracy, adherence to procedures, and potential fraud or compliance concerns
Resolves day-to-day problems and executes deliverables within the business unit
Provides functional expertise knowledge to projects or initiatives relating to the business unit
Manages team workload and provides general oversight and direction to team
Maintains internal, operational, and financial controls and works within risk appetite of the business unit
Reviews processes to ensure they are efficient and implements process improvement opportunities
Qualification
Required
Minimum of 1 year experience in Operations and/or Wire Payments
Minimum of 1 year experience in leadership or equivalent experience
Analytical and detail oriented
Communicates with impact; communicates effectively (both in writing and when speaking) using clear, concise and simple language
Knowledge of Excel, Word, Outlook
Ability to work independently, as well as, within a team
Overtime as required
Schedule: 11pm to 8am
Preferred
Analytical, ability to compile reports and assist with strategic planning
Experience with Operational Excellence
Highly organized individual - Demonstrates a bias for action and a commitment to achieving sustainable results. Makes timely and fact based decisions
Manages the risk reward trade off; follows the proper risk routines to get the right outcomes for the business
Demonstrates a commitment for continuous learning; challenges the status quo and is passionate and capable of driving change across the organization
Team player attitude, enthusiasm and commitment
Ability to prioritize, use own initiative and be flexible
Ability to work under pressure, meet deadlines and navigate change
Participates in projects as required
Company
Bank of America
Bank of America is a financial institution that offers credit cards, home loans, and auto loan services.
10001+ employees
H1B Sponsorship
Bank of America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (780)
2024 (546)
2023 (590)
2022 (759)
2021 (715)
2020 (931)
Funding
Current Stage
Public CompanyTotal Funding
$3.59BKey Investors
Berkshire Hathaway
2025-02-20Post Ipo Debt· $386.79M
2024-11-26Post Ipo Debt· $2B
2020-07-28Post Ipo Equity· $400M
Leadership Team
Charissa Messer
Senior Vice President, Creative Agency Executive (Enterprise Creative Solutions)
Rami Salem
SVP Strategic Competitive Intelligence
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Company data provided by crunchbase