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Hiscox · 2 months ago

Senior UX Designer – Insurance Platforms

USA, Atlanta

Full-time

Onsite

Mid, Senior Level

$135K/yr - $160K/yr

3+ years exp

Hiscox is a company focused on transforming insurance technology products and platforms. The Senior UX Designer – Insurance Platforms role is responsible for leading UX design for insurance workflows, ensuring usability and operational efficiency while collaborating with cross-functional teams to create intuitive user experiences.

ConsultingFinancial ServicesInsurance

Responsibilities

Lead UX design across end-to-end insurance workflows, including submissions, quoting, binding, issuance, and policy maintenance

Deliver new product experiences (0 → 1) while continuously refining and optimizing existing workflows for usability and operational efficiency

Own UX design for insurance product configuration projects, ensuring each product implementation has clear, validated, and scalable user flows and interfaces

Partner closely with Product Managers, Technical Engineering Leads, and business stakeholders to translate complex insurance workflows into intuitive, efficient, and accessible user experiences

Facilitate design workshops, discovery sessions and interviews, and usability reviews to align on user needs, requirements, and success criteria

Define UX patterns, interaction models, and guidelines that minimize friction and standardize workflows across broker, underwriter, and operations experiences

Create high-quality artifacts—including user flows, wireframes, prototypes, and detailed UI specifications—to guide engineering implementation

Collaborate with Product and Engineering to ensure designs are feasible, accurately implemented, and continuously iterated on based on user feedback and performance data

Qualification

UX DesignDesign SystemsUser ResearchFigmaAgile MethodologiesCommunication SkillsProject ManagementProblem-Solving

Required

3-7 years experience as a UX or Product Designer, ideally within insurance, fintech, or other regulated industries

Strong portfolio demonstrating end-to-end product design—from discovery and user research through interaction design, visual design, and delivery

Experience building, scaling, and maintaining design systems and component libraries across multiple products or teams

Demonstrated ability to translate complex, multi-step workflows into clear, simple, and intuitive user experiences

Experience partnering closely with Product Managers, Engineers, and business stakeholders in agile, cross-functional environments

Strong problem-solving and critical thinking skills, with a bias for clarity, usability, and measurable impact

Proficiency in modern design tools (e.g., Figma, Sketch) and familiarity with component-driven design practices

Excellent communication, collaboration, and stakeholder management skills, with the ability to present and defend design decisions to both technical and non-technical audiences

Highly organized, with strong project management skills and the ability to manage multiple initiatives, priorities, and deadlines simultaneously

Preferred

Bachelor's degree preferred

Benefits

401(k) with competitive company matching

Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)

Company paid group term life, short- term disability and long-term disability coverage

24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days

Paid parental leave

4-week paid sabbatical after every 5 years of service

Financial Adoption Assistance and Medical Travel Reimbursement Programs

Annual reimbursement of up to $600 for health club membership or fees associated with any fitness program

Company paid subscription to Headspace to support employees’ mental health and wellbeing

2024 Gold level recipient of Cigna’s Healthy Workforce Designation for having a best-in-class health and wellness program

Dynamic, creative and value-driven culture

Modern and open office spaces, complimentary beverages

Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation