M&T Bank · 2 months ago
GCM Relationship Manager III - Loan Agency
M&T Bank is part of the Loan Market Solutions Division, providing third party Administrative and Collateral Agent services for institutional clients in the syndicated and private credit loan space. The GCM Relationship Manager III is responsible for daily loan servicing, client relationship management, and ensuring adherence to risk and regulatory standards.
Financial Services
Responsibilities
Daily loan administration including but not limited to transaction onboarding, debt service payments, loan fundings, loan reprices, amendments, terminations, etc
Resolve discrepancies and review trade documents for execution. Process executed trades in the loan system
Partner with relationship managers and other internal parties to oversee portfolio, resolve issues, and foster client relationships
Liaise with clients and other external parties providing excellent customer service, resolving issues, and responding to client requests/questions in a timely manner
Assist with additional special projects and initiatives as requested
Understanding and adhering to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management
Maintaining M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Completing other related duties as assigned
Qualification
Required
Combined minimum of 7 years' higher education and/or work experience, including a minimum of 5 year relevant work experience with direct client contact
Exposure to Loan Agency
Strong focus on customer service and satisfaction
Strong verbal and written communication skills
Preferred
Bachelor's degree focused on Finance, Business, Economics or Accounting and a minimum of 5 year relevant work experience with direct client contact
Experience with Loan Agency or LoanIQ
CCTS (Certified Corporate Trust Specialist) certification if corporate trust focus
Strong skills in pertinent software applications, with ability to learn new applications
Experience working in a team environment
Strong interpersonal skills with ability to build significant level of trust with clients
Self-confident
Proven ability to work well with highly capable and successful individuals
Strong analytical ability
Demonstrated ability to develop strong working relationships with administrative support areas appropriate to the business unit
Experience contributing to positive working relationships and maintaining integrity and professionalism
Company
M&T Bank
Great companies have an enduring sense of purpose.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-10-07
2025-10-06
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