Revolv · 2 months ago
Technical Success Manager
LA Metro Area
Full-time
Onsite
Mid LevelRevolv is simplifying electric vehicle adoption and redefining full-service transportation for commercial fleets. The Technical Success Manager will ensure the success and reliability of EV solutions for commercial fleets, focusing on deployment, performance, and optimization of EV fleets, while providing technical support and training.
Electric VehicleFleet ManagementTransportation
Responsibilities
Support EV fleet deployment, ensuring seamless integration of vehicles, chargers and software
Conduct testing and optimization of charging infrastructure to ensure data reliability and system performance
Identify and resolve technical issues related to EV performance, charging equipment and telematics systems
Provide direct support for technical escalations, including on-site troubleshooting when necessary
Support site evaluation and readiness for EV deployment
Aid in developing and delivering training programs for drivers and fleet managers on EV operations, including charging best practices, maintenance protocols and efficient driving techniques
Ensure compliance with emissions, safety and infrastructure standards at all sites
Monitor fleet performance through telematics and analytics, identifying opportunities to minimize downtime and optimize efficiency
Analyze and report on key performance metrics to internal stakeholders and customers
Proactively address operational inefficiencies and recommend technical and process enhancements
Manage relationships with third-party vendors, including maintenance providers, telematics partners, and charging solution suppliers
Act as the primary liaison between customers, internal teams, and external vendors to align on expectations, updates and deliverables
Ensure all technical solutions meet customer needs and align with Revolv’s operational standards
Partner with Engineering, Product and Operations teams to continuously improve Revolv’s offerings
Provide customer feedback to internal teams to inform product development and operational enhancements
Support the Director of Operations with strategic initiatives and scaling efforts
Qualification
Required
Proven experience in EV fleet deployment, charging infrastructure, and telematics systems
Strong technical problem-solving skills with the ability to manage complex diagnostics and resolutions
Excellent communication and interpersonal skills, with the ability to build trust and credibility with customers and partners
Demonstrated ability to train and educate non-technical users on complex systems
Customer-focused with excellent communication and interpersonal skills
Located in Los Angeles, with the ability to travel to the Bay Area as needed
Bachelor's degree in a related field or equivalent work experience
Preferred
Experience in a startup or fast-paced, high-growth environment
Familiarity with data analytics tools and methodologies for fleet performance monitoring
Knowledge of safety protocols and operational best practices
Proficiency in managing vendor relationships and contract negotiations
Passion for sustainability and the advancement of electric mobility
Benefits
Competitive salary, equity, and benefits package.
Company
Revolv
Revolv is a full-service transportation and electric vehicle adoption for commercial fleets.
Founded in 2019
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$40MKey Investors
Greenbacker Group
2023-11-16Debt Financing· $25M
2023-03-21Series A· $15M
Leadership Team
Scott Davidson
Founder and CEO
Recent News
2025-03-19
GlobeNewswire News Room
2025-03-19
Company data provided by crunchbase