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Profound · 2 months ago

Deal Operations

New York City

Full-time

Onsite

Senior Level

$140K/yr - $180K/yr

5+ years exp

Profound is an NYC-based AI startup focused on enhancing brand visibility across AI platforms. In the Deal Ops role, you will optimize the sales process by establishing efficient workflows and collaborating with various departments to ensure seamless deal execution.

AnalyticsArtificial Intelligence (AI)SEO

Responsibilities

Drive completion of InfoSec / Security questionnaires for enterprise prospects

Build a process for easily completing DPA (Data Processing Agreements) and other contract-related documentation

Own the CPQ process from configuration to quote to close

Build and maintain a knowledge base and answer engine to make requests for information (RFIs, RFPs) super efficient

Own the process for easily completing RFPs and complex deal documentation

Take ownership of the end-to-end booking process to maximize rep efficiency and ensure deals are booked cleanly and on time

Identify and implement process improvements that accelerate deal velocity and improve close orchestration

Qualification

Sales OperationsDeal OperationsCPQ toolsContract documentationProcess improvementOperational excellenceProactive mindsetCross-functional collaboration

Required

5+ years of experience in Sales Operations, Deal Desk, Deal Operations, or RevOps, preferably in a high-growth SaaS or enterprise software environment

Highly process-oriented with a track record of building and optimizing deal operations workflows

Strong technical fluency — comfortable working with CPQ tools, quote systems, contract documentation, and sales booking processes

Excellent at partnering cross-functionally (Sales, Legal, Finance, Product) to align on deal execution

Proactive, high-agency operator who takes ownership end-to-end and drives things through to completion

You have a strong sense of deal velocity, close-rate improvement, operational excellence, and scalability