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PayPal · 12 hours ago

Product Sales Training Manager

San Jose, CA

Full-time

Hybrid

Mid, Senior Level

$112K/yr - $192K/yr

5+ years exp

PayPal has been revolutionizing commerce globally for over 25 years, empowering consumers and businesses in approximately 200 markets. The Product Sales Training Manager will develop, deliver, and enhance product/sales training programs to drive engagement and growth across various segments in partnership with Product Managers and Commercial teams.

E-Commerce PlatformsFinTechMobile PaymentsTransaction Processing

Responsibilities

Identify and resolve issues within sales operations

Recommend best practices to enhance efficiency

Lead functional projects to improve sales support

Partner with departments to analyze business trends

Mentor analysts and senior analysts

Leverage best practices and knowledge to improve products, tools, and process training for sales, with particular focus on payments industry innovations and requirements

Apply hands-on payments expertise, drawing from direct product role experience within the payments industry, to ensure training delivers real-world relevance

Build compelling product-level narratives, pitch decks, and sales training materials that transform products into clear, actionable solution bundles for different customer needs

Act as a conduit between Product, Product Marketing Management (PMM), and Sales, driving effective product-level sales training across SMB, PSP, and Commercial Growth segments

Support new product rollouts and key initiatives, ensuring front-line sales teams are equipped for success for each business unit

Assess sales knowledge gaps and design tailor-made learning path support for each business unit, in partnership with global Training COE

Collaborate regularly with peers, internal partners, and cross-functional project teams; co-manage special initiatives that require cooperation across teams

Analyze sales and training data to evaluate program effectiveness, identify trends, and recommend improvements

Create and manage engaging workshops, webinars, and e-learning content that turn complex product features into actionable learning

Continuously gather feedback from sales leaders and account managers; iterate support materials accordingly

Report on key training KPIs and learning outcomes to leadership and cross-functional partners

Qualification

Sales enablementTraining analysisPayments industry expertiseLearning management systemsData analysisCommunicationCross-functional collaborationGrowth mindset