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BNY · 1 month ago

Vice President, OPS Account Management Manager II

135 Santilli Highway, Everett, MA, 02149, US

Full-time

Onsite

Mid, Senior Level

$68K/yr - $179K/yr

5+ years exp

BNY is a leading global financial services company influencing nearly 20% of the world’s investible assets. The Vice President Ops Account Management Manager II will manage a team of Account Managers and ensure a seamless client experience while guiding account planning and execution.

Financial Services

Responsibilities

Manage a team of Account Managers responsible for client accounts, while continuing to manage specialized or key accounts critical to team or function goals

Maintain a deep understanding of the business, its strategy, and its products/services to guide account planning and execution

Set departmental priorities, allocate resources aligned with business objectives and the annual plan, and contribute to operating protocols for the Account Management function

Collaborate with Relationship Management and Client Service Delivery functions to ensure a seamless client experience and coordinate service levels across the firm