PTR Global ยท 1 hour ago
Infrastructure Support - Intermediate
Columbus, OH
Contract
Onsite
Mid Level
$40/hr - $45/hr
4+ years expPTR Global is a leading provider of information technology and workforce solutions. They are seeking an experienced Infrastructure Support professional to ensure operational stability, monitor production environments, and participate in incident resolution and service restoration.
Information Technology & Services
Responsibilities
Provide end-to-end application or infrastructure service delivery to support business operations
Execute policies and procedures to ensure operational stability and availability
Monitor production environments for anomalies, address issues, and utilize standard observability tools
Escalate and communicate issues and solutions to stakeholders, participating in incident resolution and service restoration
Engage in incident, problem, and change management for full stack technology systems, applications, or infrastructure
Participate in bridge calls and communicate effectively with individuals at all levels
Administer and troubleshoot Mainframe-related components
Collaborate in large teams to achieve organizational goals
Qualification
Required
Bachelor's degree in information systems or a related discipline, or a 3-year technical degree
4+ years of experience in Mainframe Operations
Experience with Mainframe System and Batch Operations specifically in IBM Z series
Proficiency in tools such as Netcool, Control-M, CA7, Zeke, and Mainframe Console
Knowledge of Mainframe IPL (Initial Program Load)
Strong problem-solving skills and decision-making ability for complex problems
Excellent oral and written communication skills
Ability to identify and implement automation opportunities
Effective listening skills and the ability to work well in a team environment
Attention to detail and adherence to policies and procedures
Ability to learn and apply technical information in a fast-paced environment
Preferred
Basic knowledge of hardware break fixes and storage functions is an advantage
Benefits
Medical
Dental
Vision
401K contributions
PTO
Sick leave
Other benefits mandated by appliable state or localities where you reside or work
Company
PTR Global
Engage with the largest Latina-owned IT & Professional staffing provider in the U.S.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase