Freudenberg Group · 2 months ago
Global Account Manager
United States
Full-time
Remote
Senior Level, Lead/Staff
10+ years expFreudenberg Group is a global leader in innovative solutions, and they are seeking a Global Account Manager to lead the account strategy for key customers. The role involves developing global account plans, managing sales cycles, and ensuring customer satisfaction while achieving revenue growth.
AutomotiveCleanTechHome ServicesLaundry and Dry-cleaningManufacturingRetail
Responsibilities
Lead the global account strategy for the customer ensuring close alignment with internal and external teams to deliver on targets and construct strategies to optimize margins and expand revenue
Create a robust Global Account Plan encompassing all divisions of the customer with focus on new business development leveraging new innovations, technologies and our global footprint
Actively oversee all quotation activity for new business with the customer, manage the pipeline and sales cycle to ensure targeted revenue growth is achieved meeting all critical Freudenberg financial KPI’s. Develop senior level customer contacts in multiple regions with the objective of growing profitable sales
Ensure effective support from regional sales teams ensuring all activities are aligned with the global account strategy
Responsible for meeting and/or exceeding the annual sales plan and year-over-year growth targets as defined by management. Maintain a monthly revenue forecast for all assigned customers
Own the relationship to ensure that a positive customer connection is maintained, and customer satisfaction is achieved
Analyze the impacts of any changes to customer’s purchase patterns or requirements and communicates to internal stakeholders accordingly and collaborates on action planning
Be viewed as the go-to person for the Global Account both internally and with the customer, representing Freudenberg Medical at the customer's corporate level on global issues
Lead an integral part of the strategic planning process which determines the business strategy over a 1–3 year period and translate sector strategies and KPIs into plans at global accounts
Act as a point of escalation for region/ site teams related to the Global Account and ensure effective resolution
Report regularly on emerging market trends and the resulting opportunities as well as the threats as they arise at the selected accounts across the regions
Participate and provide support to trade shows, sales meetings, and other sales-related functions as requested and/or defined by management
Utilize internal Legal and/or Management team to successfully negotiate contracts with customers including NDA’s, Supply Agreements, Quality Agreements, etc
Responsible for maintaining effective and ethical use of travel and expenses as defined by management and in accordance with Corporate Travel and Expense policies
Qualification
Required
Bachelor's degree in Engineering, Technical or Related Degree
Minimum successful 10 + years field sales experience in a manufacturing company (Medical device OEM/Contract manufacturing)
Focus on conceptual selling solutions, technical sales and account management
Successful field sales history in Medical Device OEM /Contract Manufacturing
Technical Knowledge of Elastomer and/or Thermoplastic Materials
Technical Knowledge of Injection Molding and Extrusion Manufacturing Practices
Understanding of Quality Standards and Validations (IQ/OQ/PQ's, Cpk level, AQL's, etc.)
Understanding of Medical Device Governing Bodies and Documents (FDA, ISO, cGMP, etc.)
Strong Technical, Analytical, and/or Problem Solving and field management skills
General professional, business acumen including cost estimating, financial analysis, and ROI activities
Strong computer skills (Communication, Presentation, and Reporting) in Word, Excel, Outlook, PowerPoint and Salesforce.com)
Ability to simultaneously manage multiple projects, track progress of projects and stay on schedule. Strong planning and organizational skills
High Level of Customer Focus & Self Initiative
Self-Managed (capable of working from remote location with limited supervision)
Strong Relationship Skills / Team Player (internal & external)
50% Travel required to get in front of customers (utilizing effective travel practices)
Company
Freudenberg Group
Freudenberg is a global technology group that strengthens its customers and society long-term through forward-looking innovations.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ulrich Kerber
Head Corporate Function Global Real Estate / CEO Freudenberg Real Estate Management GmbH
Rainer Bauer
CFO
Recent News
2026-01-07
2025-12-05
2025-11-05
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