DNOW · 5 hours ago
Service Technician Helper
Midland-Odessa Area
Full-time
Onsite
New Grad, Entry LevelDistributionNOW is a company that values hardworking and dedicated employees who are committed to outstanding customer service. The Service Technician Helper role focuses on delivering excellent customer service, managing installations and repairs, and building positive relationships with customers.
Carbon CaptureChemicalConstructionDistilleryIndustrial EngineeringManufacturingMiningPharmaceuticalRenewable EnergyWater
Responsibilities
Provide service and customer support during field visits or dispatches
Tie workflow to schedule
Manage all on site installation, repair, maintenance, and test tasks
Diagnose errors or technical problems and determine proper solutions on equipment
Produce timely and detailed service reports
Document processes
Operate vehicle in a safe manner and use field automation systems
Follow all company’s filed procedures and protocols
Cooperate with technical team and share information across the organization
Comprehend customer requirements and make appropriate recommendations/briefings within capabilities
Build positive relationship with customers
Qualification
Required
High School diploma and/or equivalent in work experience
Excellent interpersonal skills, proficient in oral and written communications
Basic reading skills. Must be able to follow directions
Ability to troubleshoot, test, repair, and service technical equipment
Ability to perform work accurately and thoroughly
Ability to use thinking and reasoning to solve a problem and to think in such a way as to produce a new concept or idea
Ability to work flexible shifts and to adapt to changing work schedules
Familiarity with mobile tools and applications
Preferred
Assembly experience preferred
Benefits
Competitive Salary
401(k)/ Retirement savings
Comprehensive Benefits (medical, dental, vision, life and disability coverage)
Career growth opportunities
Friendly work environment
Paid vacation/holidays
Company
DNOW
DNOW supplies energy & industrial products, engineered equip and solutions to O&G, chemical, utilities, mining, water, mfg and renewables.
Founded in 2014
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2014-06-02IPO
Leadership Team
Mark Johnson, CPA, CGMA
Chief Financial Officer and Senior Vice President
Amanda White
Human Resources Business Partner
Recent News
MarketScreener
2025-11-22
2025-11-07
Business Wire
2025-11-07
Company data provided by crunchbase