JPMorganChase · 2 months ago
Analyst - Client Service Custody Middle Office
4 Chase Metrotech Ctr, Brooklyn, NY, 11245, US
Full-time
Onsite
New Grad, Entry Level
$66K/yr - $87K/yrJPMorganChase is a leading global financial services firm, and they are seeking a Client Service Analyst to join their Security Services Custody Client Operations team. This role involves ensuring timely processing of custody operations for clients, providing exceptional client service, and collaborating with internal teams to resolve issues and enhance service delivery.
Asset ManagementBankingFinancial Services
Responsibilities
Provide excellent client service and support to internal and external clients daily
Monitor internal and external client inquiries, resolve non-routine issues and closely partner with internal teams to resolve any exceptions in a timely manner
Perform root cause analysis for clients to increase straight through processing, with a focus to establish and maintain relationships with all stakeholders
Partner across wider global team and technology to identify product enhancements and technology improvement opportunities
Collaborate with Client Service Teams and manage client expectations and concerns, with focus on delivering unparalleled client experience
Provide operations subject matter expertise and value added services to clients where required
Provide strong time management is required to meet the internal and external deadlines/cutoffs
Qualification
Required
Excellent verbal and written communication skills, and adept at communicating with all levels of the business and technical parts of the organization
Operate effectively in a dynamic environment with tight deadlines and can exhibit time management skills
Bachelor's Degree required or equivalent experience
MS office skills (Excel, PowerPoint, Word)
Preferred
Prior custody/treasury operation services, markets operational experience
Knowledge of financial markets, trade lifecycle, and settlement practices is desirable
Understanding of SWIFT, Cross Border Payments, Foreign Exchange, Reconciliation rules and Global Custody
Self-starter, ability to learn quickly, Strong leadership skills with focus to mitigate risks and taking proactive approach to ensure 'Best in Class' results
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
Founded in 2000
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
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