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Rush Copley Medical Center · 4 hours ago

Patient Service Representative/RMG

Aurora, IL

Full-time

Onsite

New Grad, Entry Level

Rush Copley Medical Center is dedicated to providing exceptional patient experiences, and they are seeking a Patient Service Representative to ensure a smooth check-in and check-out process for patients. This role involves answering phone calls, responding to patient requests, and scheduling appointments.

Health CareMedical

Responsibilities

Ensures an exceptional experience for patients when greeting, checking in, and checking out during their appointment

Answers incoming phone calls

Responds to general patient requests

Takes telephone messages

Schedules patient appointments

Qualification

Practice management softwareMedical billing programsMicrosoft Office SuiteBilingual (Spanish)Oral communicationWritten communicationOrganizational skillsDetail orientedAdaptability

Required

High school diploma or equivalent required

Practice management/medical billing computer programs

Microsoft Office Suite (specifically Word and Excel)

Excellent oral/written communication skills

Excellent organizational skills

Detailed oriented

Ability to set priorities, document conversations and specific actions taken and develop applicable policies and procedures (e.g., regarding collections)

Flexible; able to adapt to change

Preferred

Some college preferred

Bilingual (Spanish) capabilities a plus

Company

Rush Copley Medical Center

RUSH Copley Medical Center, a hospital in Aurora, Illinois, has provided quality health care to the residents of greater Fox Valley for more than 130 years.

Founded in 1886