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Leonardo DRS · 6 hours ago

Field Service Technician - EVG

Bridgeton, MO

Full-time

Onsite

Entry, Mid, Senior Level

$38K/yr - $69K/yr

Leonardo DRS Land Systems is a recognized leader in the design and integration of complex technologies for military and commercial customers. They are seeking full time Field Service Technicians who will provide hands-on technical support of DRS Land Systems products, including troubleshooting, testing, and coordinating product upgrades in the field.

AerospaceCyber SecurityInformation ServicesInformation TechnologyMarine TechnologyNational SecurityNetwork SecuritySecurityTechnical SupportTraining

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Responsible for providing technical support of DRS Land Systems products through prototyping, testing, fielding, and follow-on support stages of various programs to internal and external customers

Assist with maintenance support, repairs and/or modifications using a variety of hand tools and test equipment

Assist in demonstrating setup and adjustment of complex equipment for potential users or operators

Demonstrate setup and adjustment of complex equipment for potential users or operators

Complete appropriate written documentation and feedback for onsite service and installations

Demonstrate great customer service skills and serve as customer contact on technical issues

Deliver technical solutions to customers with a high degree of professionalism

Must be able to identify technical and logistical problems and help determine solutions

May provide formal/informal training of customer personnel

Exhibit mature, independent judgment and communicate effectively

Ability to work independently at customer locations

Punctuality and attendance are considered essential functions because the services to be provided to the customer can only be performed at the customer site and in a manner that is consistent with the customer’s scheduling

Employees must be able to maintain and adhere to the customer’s on-site scheduling requirements, including working variable shifts and up to 12-hour shifts while traveling to customer sites to perform necessary testing

Support, communicate, reinforce, and defend the mission, values and culture of the organization

Responsibilities will vary based on level

Qualification

Technical supportElectrical systemsMechanical systemsHydraulicsPneumaticsComputer proficiencyTeambuilding skillsCommunication skillsLeadership skillsProblem-solving skills

Required

High school diploma or GED

Level will be based on years of relevant experience and knowledge

Must have an understanding of one or multiple technical competencies (electrical, mechanical, hydraulics, pneumatics, etc.)

Must be able and willing to travel to CONUS (Contiguous United States) locations to perform repairs, upgrades, provide fielding support, and other assignments as required. Technicians can expect to be away from their home of record (St. Louis, MO & surrounding area) 50-75% of the year on average

Must be able and willing to travel to OCONUS (Outside the Contiguous United States) locations to provide field support. Locations are generally on the European & Asian continents; however, travel to Africa and Australia may be required for future programs. Rotation periods are generally 4 to 6 months at a time

Must have or be eligible to obtain U.S. passport

Must have valid driver's license to obtain a rental car to transport to and from various assignments

Must be able to obtain and retain a company-sponsored credit card for use while on business travel

U.S. Citizenship is required. This position requires an active Department of Defense (DoD) Secret Clearance or the ability to obtain such clearance within a reasonable time after commencement of employment

Good communications skills (written and verbal)

U.S. Citizenship required. This position requires an active DOD security clearance or the ability to obtain such clearance within a reasonable time after commencement of employment

Preferred

Demonstrated teambuilding and leadership skills for senior level positions

Fundamental understanding of computer systems, operating systems, and configuration files, a plus

Computer proficiency with MS Office application experience, including Word, Excel, Project and PowerPoint; detailed understanding and use of database technologies is helpful