Absolute Facility Solutions, LLC · 1 month ago
Application Engineer (remote U.S.-based ONLY)
Absolute Facility Solutions LLC helps organizations reduce their operating costs by managing their facilities and utilizing their space more efficiently. The Application Engineer is responsible for the configuration, customization, and technical support of IWMS solutions, focusing on technical development, data work, integrations, and issue resolution throughout the implementation lifecycle.
ConsultingInformation TechnologySmall and Medium BusinessesSoftware
Responsibilities
Configure, customize, and deploy IWMS applications, including forms, views, workflows, and business rules
Translate business requirements into functional and technical specifications
Implement authentication settings, basic system parameters, and module configurations within the IWMS platform
Develop light-to-moderate application customizations using JavaScript and XML
Support integrations using REST or SOAP APIs, SQL queries, and system-to-system data exchanges
Perform data manipulation work including mapping, transformation, and quality validation
Execute data migrations using SQL Server, ETL tools, or vendor-provided utilities
Participate in QA/UAT cycles, troubleshoot issues, and work with team members to resolve defects
Investigate and resolve Tier 1–2 technical support requests for IWMS applications
Analyze system errors, data inconsistencies, and configuration issues
Collaborate with senior engineers on more complex integration or performance problems
Recommend system enhancements that drive higher performance, usability, and adoption
Build or modify standard system reports using SQL queries, XML, JavaScript, or platform-specific reporting tools
Assist customers in creating dashboards, metrics, or KPIs within the IWMS environment
Help maintain data integrity across modules through routine checks and cleanup processes
Contribute to user guides, configuration documentation, and internal knowledgebase content
Provide occasional end-user or system admin training sessions
Participate in project planning meetings, technical design sessions, and code reviews as appropriate
Support best practices in source control and development environment maintenance
Qualification
Required
2–5 years of experience in a technical application engineering, system configuration, or software support role
Strong proficiency in SQL Server for queries, views, stored procedures
JavaScript for UI or workflow customization
Java (basic to intermediate)
XML for configuration and reporting
Experience performing data migration, transformation, or ETL tasks
Familiarity with REST or SOAP APIs
Ability to analyze functional requirements and translate them into technical solutions
Strong troubleshooting and problem-solving skills
Excellent written and verbal communication abilities
Preferred
Hands-on experience with Archibus or a comparable IWMS platform (Eptura, TRIRIGA, Planon, Accruent, etc.)
Understanding of workplace, facilities, or real-estate management processes
Experience with SaaS application configuration and support
Exposure to workflow automation, business rules, and system integrations
Company
Absolute Facility Solutions, LLC
Absolute Facility Solutions, LLC (AFS) is a Consulting firm that specializes in the implementation of Workplace (IWMS), Facility and Asset Management software.