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Chick-fil-A Corporate Support Center · 3 months ago

Sr. Lead Systems Analyst, Identity & Access

US-GA-Atlanta

Full-time

Hybrid

Senior Level, Lead/Staff

4+ years exp

Chick-fil-A Corporate Support Center is seeking a Senior Lead Systems Analyst to transform their Identity Ecosystem. The role involves leading the strategic vision for authentication and authorization programs while ensuring robust and scalable identity solutions that align with the company's business needs.

Customer ServiceFood and BeverageHospitalityRestaurantsSnack Food

Responsibilities

Own decisions and sets the direction, vision, design, and strategy in areas of authentication and authorization

For multiple medium-large systems, responsible for defining requirements, identifying technical solutions, execution of technical tasks, creation of documentation (requirements, process maps, test plans, etc.), and communication with functional partners

Make decisions related to vendor management, budgeting, negotiate contracts, and planning

Support and troubleshoot high complexity and/or business impacting issues and assist other team members with lower complexity issues

Support the work of more junior people on the broader team and communicates with functional partners or vendors related to assigned areas of work

Considered a Subject Matter Expert (SME) and responsible for overseeing the execution of the authentication and authorization strategy

Understand all aspects of system including how they interact with and/or impact other systems or business processes

Influence the strategy of assigned systems and area of responsibility and expected to collaborate and build roadmaps with partners/stakeholders

Accurately and confidently represent assigned system(s) to leadership teams and gain support for initiatives. Able to fully own the lifecycle of systems

Influence functional partners and teams or peers and can contribute to broader discussions and procedures that are not specifically in assigned area of expertise (ie: task force, architecture forum, emerging technology)

May represent the organization to outside organizations or other forums

Qualification

Authentication systemsAuthorization systemsOktaMicrosoftGoogleVendor managementAnalytical skillsContinuous improvementCommunication skillsTeam collaborationProblem-solving skillsDecision-making skillsAttention to detailAdaptability