Amynta Group · 1 month ago
GAP Warranty Adjuster
DFW
Full-time
Onsite
Entry Level
2+ years expAmynta Group is seeking a Warranty Claims Adjuster to support their auto warranty call center. The role involves handling claims, verifying repair information, and interfacing with customers and other relevant parties to ensure claims resolution and approval.
Insurance
Responsibilities
Handle claims on a daily basis
Work in a call center environment focused on handling calls daily with expected performance metrics, handle times, and volume
Probe and troubleshoot mechanical breakdown claims to determine whether customer complaint, repair facility diagnosis, and failed parts meets the criteria for approval based on the terms and conditions of the extended service contract
Review and verify repair costs using standard “national labor guides” (including labor rates and time) to ensure estimates are within approval guidelines. Use other resources such as, technical bulletins, recalls and system comments, and other requirements during the adjudication process
Verify repair information to determine if coverage is within the guidelines of the service contract
Determine if a field inspection is necessary based on cause of failure and cost estimates submitted by repair facility
Document all interactions, research, verification and other claim-related information in the database system
Interface with customers, agents, dealers, and other relevant parties to complete all investigations of claims
Review claims using the adjudication process established by department
Partner with other departments, claim adjusters, and management staff to identify options that support claims resolution and approval
Maintain a continual working knowledge of our client’s products, services and promotions
Retrieve information from company systems and communicate information back to the customers, dealers, repair facilities, and vendors in a clear and concise manner
Qualification
Required
2+ year's minimum experience
High School Diploma or GED
Proficient knowledge of Microsoft Office
Mastery of the English language, both written and verbal
Strong attention to detail, is dependable and follows through
Ability to read and interpret information
High level of maturity to handle sensitive and confidential situations
Strong work ethic and excellent time management skills
Strong interpersonal skills and ability to work well with people throughout the organization
Willingness to maintain a professional appearance and provide a positive company image
Willingness to work non-traditional shifts which meet the needs of the team and company
Ability to think independently and make decisions
Ability to assist peers
Preferred
Some college
ASE Certification
Company
Amynta Group
The Amynta Group is an industry leading team of warranty and specialty risk companies as well as managing general agents.
1001-5000 employees
H1B Sponsorship
Amynta Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (9)
2022 (1)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Robert Giammarco
Chairman & CEO
Erin Mulloy
EVP and CFO
Recent News
Company data provided by crunchbase