First National Bank of America · 17 hours ago
Bilingual Customer Service Representative
Lansing, MI
Full-time
Onsite
New Grad, Entry LevelFirst National Bank of America is seeking customer-focused bilingual candidates to work in our call center. The Bilingual Customer Service Representative will handle various customer inquiries and requests, providing exceptional service in a fast-paced environment.
BankingFinancial ServicesFinTechPayments
Responsibilities
Answer incoming calls and other communications from loan customers and others, assisting them with their varied inquiries
Resolve our loan customers’ requests timely and professionally
Engage in outbound calls to provide exceptional service and follow up for our customers
Create and maintain appropriate customer records
Qualification
Required
Bilingual (Spanish/English) required
Benefits
Medical – Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
Dental – Premiums as low as $0.00
Vision – Low premium Plan
Discounted childcare
Pet Insurance
Paid Time Off (PTO)
401k with employer match
Company
First National Bank of America
First National Bank of America is a bank providing checking accounts, residential, and commercial loan services.
Founded in 1955
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
B
Bruce Maguire
Vice President
Recent News
2025-07-29
Business Insider
2024-04-07
Company data provided by crunchbase