NEOGOV · 1 month ago
Recreation Reservation Specialist
Longview, TX
Full-time
Onsite
Entry Level
$33K/yr - $33K/yr
2+ years expNEOGOV is seeking a Recreation Reservation Specialist to manage and coordinate reservations for the City’s recreation facilities and special events. This role involves providing clerical support, ensuring accurate processing of reservations, and assisting the public with inquiries related to programs and rentals.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Coordinates and processes reservations for recreation centers, athletic fields, pavilions, parks and special event spaces
Maintains and updates facility reservation calendars and databases to ensure scheduling accuracy and prevent conflicts
Prepares and issues permits, contracts, invoices and other related reservation documentation
Responds to public inquiries regarding facility availability, rental policies, recreation programs and event scheduling
Provides exceptional customer service to residents, organizations and event planners
Assists in addressing and resolving customer concerns, scheduling conflicts or complaints
Performs clerical tasks such as data entry, filing, recordkeeping, answering the phones and report generation related to facility reservations and departmental operations
Compiles and reconciles reservation revenues; prepares daily deposits and monitors income reports
Coordinates billing, invoicing, and payment tracking for facility rentals and special events
Assists in planning, organizing and implementing special events and recreation activities hosted by the City
Coordinates with maintenance and recreation staff to ensure facilities are properly prepared and equipped for scheduled activities, tournaments or events
Monitors facility conditions and reports maintenance or custodial needs to appropriate staff
Assists in ensuring recreation facilities, parks and equipment are safe, clean and ready for public use
May perform light custodial or setup tasks such as arranging tables, chairs or sports equipment, as needed for events
Coordinates the purchase of office and program supplies; monitors and maintains inventory levels for reservation operations
Provides support in training or coordinating the work of part-time or seasonal staff assisting with facility operations and events
Attends departmental meetings and training as required
Performs other related duties as assigned or required
Qualification
Required
High School Diploma or equivalent
Two years' experience in office administration, customer service or facility scheduling
First Aid/CPR and National Incident Management System (NIMS) ISC Certifications are required within one year of employment
Must possess a valid Texas Driver's License
Preferred
Associate's degree in recreation administration, business or a related field
Benefits
15 vacation days
11 paid holidays
15 sick days
Retirement Plan (Texas Municipal Retirement System) with a two to one match
Paid Health/Dental/Life Insurance
Cafeteria Plan
Emergency Leave
Longevity Pay
Free employee health clinic
Tuition reimbursement
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase