Xylem · 2 hours ago
Credit Manager
Charlotte, NC
Full-time
Onsite
Senior Level, Lead/Staff
$110K/yr - $130K/yr
10+ years expXylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact. They are seeking a Global Business Services (GBS) Order-to-Cash (O2C) Credit Manager who will be responsible for driving consistency, compliance, and excellence across global finance platforms, while championing best-practice standards and supporting regional business units.
Professional ServicesSporting GoodsTravel
Responsibilities
Responsible for service delivery excellence, oversight and liaison to/from regional business units to/from the service providers for assessing and evaluating new and existing customer credit risk through complex industry research, comprehensive financial analysis and risk profiling of business plans and credit reports
Monitor current credit scoring models and other risk assessment tools to enhance decision-making processes
Align with Treasury global credit strategies and lead regional execution with O2C Treasury Collection Managers, Dispute Managers and the local business units and service provider to implement strategies to mitigate credit risks and delinquencies
Conduct regular credit reviews on existing customers and propose adjustments to limits, credit terms, etc. as necessary with collaboration and consensus of internal stake holders, while maintaining adherence to Xylem Global Polices
Provide primary regional support for the service provider and any credit related advice, where no customer financials are available for auto decision
Facilitate regional accounts receivables reviews involving ongoing delinquent accounts related to cash flow issues, lack of credit information and ongoing issues as related to credit hold matters
Responsible for review and approval of customer credit limits and approval of customer orders for credit release up to Delegation of Authority (DOA) limits
Provide Credit Risk trending and analysis to GBS XylemO2C leadership supporting recommendations for leadership approval of limit increases, credit overrides, various approvals, and go forward credit strategies
Work as a regional point of escalation for local business unit and service provider for credit and partner with other O2C functions (i.e. cash applications, collections and customer master data) and/or business unit leaders (i.e. customer service, order management, sales or sales finance) or with the customer as needed to resolve issues
Assist the regional collections/disputes manger with local and regional business unit Controllers and service providers, establishing a regular cadence to review accounts receivable aging, doubtful accounts, bad debt reserve recommendations, etc
Regular attendance to industry credit groups and conferences, to monitor industry trends, regulations and best practices related to credit and risk management
Gather feedback from relevant stakeholders and provide the O2C Americas SD Leader with recommendations pertaining to O2C technology and process improvements
Facilitate regional High Radius and Emagia training and assist in trouble shooting tool access as a subject matter expert for all matters related to credit
Other tasks, duties and responsibilities as assigned (i.e. back-up other team members as needed, etc.)
Qualification
Required
Bachelor's degree in Finance, Accounting, Business Administration or related field is required
Minimum of 10-15 years of relevant experience in a Corporate Finance environment is required
Previous experience working in Credit Management is required
Expertise in customer financial statement analysis, trade reports and credit reference processing is required
Knowledge in managing accounts receivable liens and bonds is required
Demonstrate both the ability and motivation to work collaboratively in a team environment, across regions and functions, as well as working independently with minimal oversight
Self-starter who can prioritize tasks and manage deadlines, navigate and be successful in a fast-paced, dynamic work environment
Excellent analytical skills demonstrating an ability to identify root cause, generating and evaluating alternatives, and implementing solutions
Strong, professional verbal and written communication skills
Proficiency in MS Excel, Word and PowerPoint
Preferred
Prior experience and knowledge of regional & global credit bureaus (i.e. Dunn & Bradstreet, Moody's, NACM, Equifax, etc.) is preferred
Knowledge of local and regional statutory & regulatory compliance requirements for customer credit and collections management is preferred
MBA Finance, accounting Business Administration or related field
Experience in a Regional and or Global environment
Experience shared services/centralized financial services environment
Previous experience working with various ERP systems, SAP, High Radius, Get Paid
Benefits
Medical
Dental
Vision plans
401(k) with company contribution
Paid time off
Paid parental leave
Tuition reimbursement
Company
Xylem
Xylem is the global leader in advanced technologies, solutions and services that address the world’s biggest water challenges.
10001+ employees
H1B Sponsorship
Xylem has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (33)
2024 (8)
2021 (5)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Bill Grogan
Senior Vice President and Chief Financial Officer
Matt Latino
VP, Finance and Segment CFO Americas, Applied Water Systems and Measurement & Control Solutions
Recent News
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