Pomeroy · 5 hours ago
IT Audio Visual Support Specialist
Miami, FL
Full-time
Onsite
Mid Level
4+ years expPomeroy is seeking an IT Audio Visual Support Specialist to be the primary technical resource for supporting AV systems and ensuring seamless execution of meetings and events. The role involves troubleshooting AV technologies and collaborating with cross-functional teams to deliver high-quality digital experiences.
Consulting
Responsibilities
Provide on-demand AV support for meetings and events, ensuring optimal performance of digital collaboration systems including MS Surface Hubs, Poly, and Crestron
Serve as the primary point of contact for AV-related issues, overseeing system testing, performance documentation, and end-user experience
Collaborate with IT Digital Collaboration, Network Services, and external vendors to configure, troubleshoot, and maintain AV platforms in conference rooms and event spaces
Maintain accurate documentation of AV system configurations, equipment inventory, and service requests
Deliver training programs to educate users on proper use of video conferencing equipment and collaboration tools
Perform preventive maintenance and manage upgrades for AV hardware and software components
Support planning and execution of onsite events across multiple venues, including indoor and outdoor setups, requiring schedule flexibility
Assist with AV infrastructure for new construction and expansion projects, including interpreting wiring diagrams, schematics, and blueprints
Manage digital signage and confidence monitor displays for conference rooms and Stryker content services
Qualification
Required
Bachelor's degree or 4+ years of equivalent experience in AV or IT support
Proficiency with AV-related hardware including network switches, routers, cabling, relays, and transmission interfaces
Strong knowledge of Microsoft, iOS, and Android platforms, including native and industry-standard streaming capabilities
AV industry certifications such as CTS highly
Hands-on experience with Poly (Group and X Series), Surface Hub, and Microsoft Teams Room (MTR) devices
Familiarity with collaboration platforms including Teams, Zoom, and WebEx
Proven ability to troubleshoot complex technical issues and implement effective solutions
Preferred
Understanding of H323 and SIP protocols preferred
Experience with wireless network architectures and IEEE standards (802.11ac, ax) preferred
Network certifications such as CCNA, CCNP, Network+, CWNA, or CWSP are a plus
Company
Pomeroy
Technology is mission-critical to your business so it must work — continuously.
1001-5000 employees
H1B Sponsorship
Pomeroy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (1)
2022 (2)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Clearlake Capital Group
2015-10-26Acquired
2013-07-01Private Equity
Leadership Team
Bob Watts
Chief Executive Officer
Tom Signorello
CEO
Recent News
2025-10-09
thecanadianpressnews.ca
2025-08-26
Company data provided by crunchbase