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DN Solutions America · 1 month ago

CNC Field Service Engineer - Northeast Region

Williamsburg, MI, USA

Full-time

Onsite

Entry, Mid, Senior Level

$80K/yr - $130K/yr

2+ years exp

DN Solutions America has been a leader in machine tools for over 50 years, providing innovative solutions for various industries. They are seeking an experienced CNC Field Service Engineer to be responsible for the installation, repair, and upgrading of CNC machining equipment, ensuring customer satisfaction and operational efficiency.

Machinery

Responsibilities

Responsible for post-sales support to clients. You will provide technical and operational training, test, adjust, troubleshoot, repair, rebuild, and install CNC (Computer Numerical Control) machining equipment, peripherals, and upgrades

Plans and coordinates activities concerned with installing, repairing, and upgrading equipment, investigating, and resolving customer reports of technical problems with equipment, and eliminating future operational or service difficulties by performing the following duties

Work both independently and as a member of a team coordinating work activities and priorities

Examine machinery, components, and work orders and converse with equipment Operators to detect equipment problems and to ascertain whether mechanical or human errors contributed to the problems

Analyze all available information to determine root causes and recommend/complete repairs, upgrades, or other corrective actions

Advise management and factory engineers regarding equipment defects, customer satisfaction, product performance, and suggestions for product improvement