Service Advisor/ Service Writer jobs in United States
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Toyota of Melbourne · 2 months ago

Service Advisor/ Service Writer

Toyota of Melbourne is a rapidly growing company that values its employees and aims to provide excellent customer service. The Service Advisor/Service Writer role involves overseeing the service flow, ensuring customer satisfaction, and efficiently distributing work among technicians.

Automotive
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Diversity & Inclusion

Responsibilities

Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensure the daily inventory of technicians' time is consistently sold to service customers
Distribute work between technicians efficiently

Qualification

Customer serviceTime managementCommunication skillsOrganizational skillsProfessional appearance

Required

Organized and friendly personality
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Clean driving record
Willing to submit to a pre-employment background check & drug screen

Benefits

Medical, Dental, Vision Insurance
Life Insurance
401k
Paid Training
Saturday Lunches
Employee discounts on products & services

Company

Toyota of Melbourne

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We pride ourselves in having a relaxed, professional atmosphere whether you are in our Service Department, Parts Department or Sales Department.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase