US Tiger Securities, Inc. · 2 months ago
Brokerage Clients Associate
Winter Park, FL
Full-time
Hybrid
Entry Level
1+ years expUS Tiger Securities (USTS) is a New York based full-service brokerage firm dedicated to providing excellent investment opportunities. The Brokerage Clients Associate will focus on servicing both institutional and retail clients regarding investment, trading, and assets movement while collaborating with the product management team for optimization projects.
Financial Services
Responsibilities
Develop strong relationships with clients and have a deep understanding of their business’s needs, challenges, and goals
Maintain existing client relationships through processing client requests, resolving client inquiries, and making sure key client information and documentation is up to date
Onboard new client accounts, which includes the collection of required documentation and client information
Follow through the entire inquiry process to a permanent resolution to ensure customer satisfaction
Prepare client experience feedback reports for ad hoc projects and product optimization
Provide professional assistance for clients’ onboarding, assets transfer, and securities trading related inquiries via phone, live chat, and email
Actively engage in available training and education programs to stay informed and up to date on policies, procedures, and risk awareness
Conduct in-depth research and analysis via phone and/or email for solutions to client inquiries that are unable to be resolved immediately
Both independently and as a team identify issues that affect clients' experience, and work on solving those issues
Perform periodic record keeping, reports filing, and other tasks as assigned
Qualification
Required
Associate or Bachelor's degree
Minimum of 1-2 years of experience working in the finance industry
Obtain FINRA Series 7 & Series 63 within 180 days after enrollment
Excellent verbal communication skills in English
Must be proactive, self-motivated, detail-oriented, and client service oriented
Detail-oriented with excellent organizational, task management and problem-solving skills
Ability to take ownership of client issues and follow up appropriately
Familiarity with brokerage account types, regulatory requirements, and KYC/AML guidelines
Ability to work under pressure while maintaining professionalism and accuracy
Strong interpersonal skills
Proficient in Microsoft Office Products (Excel, PowerPoint, Word)
Preferred
Business related majors are preferred
Mandarin or Cantonese skills a plus
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Company
US Tiger Securities, Inc.
US Tiger Securities, Inc. is regulated by the US SEC (Securities and Exchange Commission) and the US CFTC (Commodity Futures Trading Commission).
51-200 employees
H1B Sponsorship
US Tiger Securities, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (34)
2024 (37)
2023 (22)
2022 (24)
2021 (8)
2020 (9)
Funding
Current Stage
Growth StageCompany data provided by crunchbase