Crane Worldwide Logistics · 1 month ago
Content Creator I
Houston, TX
Full-time
Onsite
Entry, Mid Level
2+ years expCrane Worldwide Logistics LLC is a leader in logistics, seeking a Content Creator I to develop and implement training programs for employees in the international supply chain and transportation sector. The role involves creating curriculum, maintaining training documentation, and analyzing training effectiveness while collaborating with various teams to address training gaps.
Freight ServiceLogisticsSupply Chain ManagementTransportation
No H1B
Responsibilities
Develop, design and implement a curriculum for employees, catered to the mode of transport required for their job function, including best practices, work instructions and processes improvement
Maintain and facilitate training curriculum, demos, documentation and certification for all existing employees in the field
Develop a training schedule and evaluation for New Hire Onboarding and Continuous Development, including defined milestones and expectations for certification
Analyze metrics designed to monitor performance and effectiveness of training content and workshops in accordance with company standards, including global trade compliance, policies and procedures
Collaborate with Business Application Owners and the Operations Leadership to determine training gaps, highlighting opportunities by region/station, mode of transport, carrier or client
Work closely with Operations, Product, Technology and Global Trade Compliance teams to manage the process, workflow, data quality and roadmap
Other duties as assigned
Qualification
Required
Industry experience within international supply chain and transportation
Develop, design and implement a curriculum for employees, catered to the mode of transport required for their job function, including best practices, work instructions and processes improvement
Maintain and facilitate training curriculum, demos, documentation and certification for all existing employees in the field
Develop a training schedule and evaluation for New Hire Onboarding and Continuous Development, including defined milestones and expectations for certification
Analyze metrics designed to monitor performance and effectiveness of training content and workshops in accordance with company standards, including global trade compliance, policies and procedures
Collaborate with Business Application Owners and the Operations Leadership to determine training gaps, highlighting opportunities by region/station, mode of transport, carrier or client
Work closely with Operations, Product, Technology and Global Trade Compliance teams to manage the process, workflow, data quality and roadmap
Excellent communication skills; Ability to convey ideas effectively, listen intently, develop strong training content, and drive adoption across functions and teams
Ability to deal with ambiguity—given an open-ended task, can achieve great work with minimal supervision
Self-motivated and goal oriented with strong organization skills and an excellent attention to detail
Creative and problem-solving skills to invent new ways to accommodate the learning needs of contemporary learners
Good research skills to find reliable and relevant content, including introducing new technologies in teaching
Technical competence; have comfortability in using modern technology to develop training content
Experience in working with end users to elicit and document requirements
Empathy for end users - craft intuitive workflows that improve user experience
Strong collaboration and teamwork skills in a small setting, as well as across different geographic locations
Ability to focus on high quality work while under pressure; drive short-term actions that are consistent with long-term goals
Advanced knowledge of MS Office, Visio and backlog management tools
Expert knowledge of project management principles and practices
Experience working in an Agile/Scrum environment
Job may require extended sitting or standing, use of standard office equipment
Travel required, up to 25%
Bachelor degree
2+ years of experience as a Product Manager or relevant work experience
2+ years of software training experience; prior SaaS experience a strong bonus
Management learning experience in designing, planning and implementing learning programs
Experience with organizational learning and development program delivery
Experience working in a global multi-cultural environment
Preferred
Experience in the Logistics industry preferred
Familiarity with eLearning development tools such as Camtasia, Adobe Captivate, or similar is a plus
Proficient with MS Office or related office suite software
Benefits
Quarterly Incentive Plan
136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
Excellent Medical, Dental and Vision benefits
Tuition Reimbursement for education related to your job
Employee Referral Bonuses
Employee Recognition and Rewards Program
Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
Employee Discounts
Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
Company
Crane Worldwide Logistics
Crane Worldwide Logistics is a supply chain company that provides individual solutions to address its client's logistics challenges.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Dylan Ross
CFO
Jared Noynaert
VP Engineering
Recent News
2025-11-23
2025-08-14
Business Wire India
2025-05-17
Company data provided by crunchbase