Milner, Inc. ยท 2 months ago
ACCOUNTS RECEIVABLE COLLECTOR
Milner, Inc. is seeking an Accounts Receivable Collector to manage and collect outstanding customer balances while ensuring timely payments. The role involves handling billing inquiries, maintaining accurate account records, and collaborating with internal teams to resolve discrepancies.
Information ServicesInformation Technology
Responsibilities
Review weekly AR aging reports and prioritize follow-up activity
Contact customers via phone and email regarding past-due balances
Process credit card payments and record transactions accurately
Research and resolve payment discrepancies, accounts on hold, and unapplied cash
Respond to customer inquiries related to invoices, statements, and account activity
Document all collection efforts and maintain up-to-date notes in ERP system
Collaborate with internal teams (Billing, Sales, Service) to address account issues
Support month-end closing and year-end audit activities as needed
Contribute positively to a team-oriented, in-office work environment
Perform other related duties as assigned
Qualification
Required
Requires high school diploma or equivalent required
1 - 3 years experience in accounts receivable, collections, or bookkeeping
Strong understanding of billing processes and AR best practices
High attention to detail and accuracy with numerical data
Excellent written and verbal communication skills
Strong customer service and problem-solving abilities
Ability to work in a team-based, in-office environment
Ability to manage multiple tasks in a fast-paced environment
Proficient with computers, data entry, and standard office software
Employees must complete required courses as described by Human Resources for all employees
Preferred
Business or accounting coursework preferred