Nuro · 5 hours ago
Mission Operations Coordinator, Houston (Overnight and PM Shift)
Houston, TX
Full-time
Onsite
Entry Level
$56K/yr - $75K/yr
1+ years expNuro is a self-driving technology company on a mission to make autonomy accessible to all. The Mission Operations Coordinator will schedule, coordinate, and optimize allocation decisions across multiple operational missions, while also responding to dynamic operational needs and supporting a team of drivers to achieve program goals.
Artificial Intelligence (AI)Autonomous VehiclesRoboticsTransportation
Responsibilities
Overall understanding of Nuro’s fleet operations and team capacities by geographies
Coordinate a full shift of fleet operations (testing, manual data collections and documenting shift activities) across multiple geographies; use independent judgment on a daily basis to course correct and re-optimize to maximize productivity
Translate the weekly plan into a schedule (with daily operator assignments) and ensure execution to plan; capture plan vs actual and provide insights on deviations
Ensure procedures are followed and checklists completed consistently with proper escalation procedures as necessary
Update and publish daily shift reports and hand off notes
Act as customer support for commercial deliveries by interacting with merchant and customers along with supporting on-road operations and escalating issues to appropriate parties
Execute other tasks as assigned by the manager
Act as the initial point of escalation for troubleshooting of all technical and software related issues
Act as the initial point of escalation for any emergency situations; handle situations with composure
Effectively communicate with operators in the field and respond as needed
Drive Mission Operations workflow optimization & automation efforts by working closely with the Sr. Manager of On-Road Operations and other key stakeholders
Drive planning workflow optimization by synthesizing data and driving plan vs actual insights
Lead certain initiatives within the team to ensure communication and alignment to processes and policies
Qualification
Required
1 year of resource planning, allocation, optimization, reporting, etc. ideally in fleet management, autonomous driving and or robot operations/logistics
Ability to implement a schedule of operating times for the assigned shift including, but not limited to, working on shift rotations
Ability to synthesize and work with data to drive insights into operations for other teams to leverage - comfortable with sheets, data studio, Looker
Ability to work independently to solve problems and resolve issues
Ability to work in a fast paced dynamic environment with a willingness to help out where needed
Exceptional interpersonal and communication skills
Ability to remain flexible with the changing needs of the business as well as schedule changes
Preferred
2+ years experience in resource planning, allocation and optimization
2+ years of experience in the AV/ delivery industry
BA/BS degree or equivalent practical experience
Benefits
Annual performance bonus
Equity
Competitive benefits package
Company
Nuro
Nuro is a robotics company specializing in the development of autonomous driving technologies.
501-1000 employees
H1B Sponsorship
Nuro has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (42)
2024 (67)
2023 (91)
2022 (91)
2021 (68)
2020 (55)
Funding
Current Stage
Late StageTotal Funding
$2.34BKey Investors
Disney AcceleratorTiger Global ManagementT. Rowe Price
2025-08-21Series E· $97M
2025-04-09Series E· $106M
2024-04-06Secondary Market
Leadership Team
Jiajun Zhu
Co-Founder and Co-CEO
Dave Ferguson
Co-Founder
Recent News
Greylock
2025-12-29
Company data provided by crunchbase