Computacenter · 1 week ago
Associate PIM Specialist
Computacenter is a leading independent technology partner that assists organizations in managing their IT infrastructure for digital transformation. The Associate Product Information Management (PIM) Specialist will be responsible for creating and maintaining material master records in SAP and managing customer catalogs, while ensuring timely and accurate communication and data management.
CRMHardwareInformation TechnologySoftware
Responsibilities
Partners with business leaders to deliver services that support company objectives and that are consistent with Winning Together values
Manage, process, and fulfill work requests through Salesforce Cases in alignment with established Service Level Agreements (SLAs)
Ensure timely and accurate handling of internal and external communications via email, Salesforce, Microsoft Teams, and phone
Create and maintain supply chain master data (e.g., HAWA and FRDL materials) to support purchasing, quotations, and sales order processes
Maintain and update pricing for commercial goods in SAP, as well as customer-specific pricing in catalogs
Block and unblock materials according to the specifications of Partner Management, manufacturer road map, and internal regulations
Manually enter product data when required for Configure To Order (CTO) and other special materials
Identify, investigate, and resolve data quality and consistency issues in SAP MM through regular data audits and the Data Quality Management (DQM) process
Manage customer catalogs, including adding and removing materials as needed
Provide cross-coverage and operational support for team members during high workload periods or absences
Share knowledge within the team and ensure documentation, processes, and procedures remain current and comprehensive to drive efficiency and consistency
Foster effective communication and collaboration among team members and cross-functional stakeholders
Deliver all tasks to the required quality standards, while meeting SLA, KPI, and OLA performance targets
Identify and recommend opportunities for innovation, process improvement, efficiency gains, and cost optimization
Embrace and support Computacenter’s mission and core values
Qualification
Required
Bachelor's degree or equivalent work experience
Legally eligible to work in the United States
Understanding of ERP systems that require complex and accurate data management
Excellent attention to detail
Strong knowledge of the IT industry and an understanding of IT technologies and products
Exceptional English communication skills, both spoken and written
Comfortable communicating with colleagues in various countries where English is not the primary language
Good self-organization and time management skills
Excellent knowledge of MS-Office
Ability to prioritize and handle multiple requests simultaneously
Capable of building trust, being assertive when necessary, and demonstrating initiative and enthusiasm
Resilient and able to deal with stressful situations
Understanding of product supply chains
Commercially savvy
Team-oriented mindset and approach
Benefits
Competitive compensation plans
Attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind
Company
Computacenter
Computacenter is an IT services company that provides infrastructure, digital transformation, consulting, and managed services.
Funding
Current Stage
Public CompanyTotal Funding
unknown2009-10-27Acquired
1998-05-29IPO
Recent News
2026-01-22
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