Pomeroy · 9 hours ago
Regional Service Technician I
Pomeroy is focused on delivering high-quality service and support to clients, and they are seeking a Field Service Technician. This role is crucial for ensuring that IT infrastructure operates smoothly and efficiently, contributing directly to client satisfaction.
Consulting
Responsibilities
Perform on-site installations, repairs, and maintenance of hardware and peripherals
Utilize ticketing system to track work orders and manage service requests efficiently
Collaborate with clients to understand their needs and provide exceptional customer service
Diagnose technical issues related to Computer Equipment and Peripherals
Ensure compliance with safety standards during all field operations
Maintain accurate records of service activities and inventory management
Must have dependable transportation. Personal Vehicle
Able to service Illinois and northern Missouri
Qualification
Required
Proven experience as a Field Service Technician or similar role
Strong mechanical printer skills
Excellent customer service skills with a focus on client satisfaction
Familiarity with large format printers
Strong communication skills in English are required for effective interaction with clients and team members
Ability to work independently while managing multiple tasks efficiently
Must have dependable transportation. Personal Vehicle
Able to service Illinois and northern Missouri
Company
Pomeroy
Technology is mission-critical to your business so it must work — continuously.
H1B Sponsorship
Pomeroy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (1)
2022 (2)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Clearlake Capital Group
2015-10-26Acquired
2013-07-01Private Equity
Recent News
2025-10-09
thecanadianpressnews.ca
2025-08-26
Company data provided by crunchbase