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Affinity Management Services, LLC · 2 months ago

Director of Association Accounting & Support

Doral,FL,US

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

Affinity Management Services is an Association Management Company serving Miami-Dade, Broward, and Palm Beach County. The Director of Association Support Operations provides strategic oversight for the Association Accounting, Customer Care, and Transitions departments, focusing on operational excellence, financial accuracy, and process improvements.

Financial ServicesManagement ConsultingProperty Management

Responsibilities

Provide high-level guidance and accountability for Association Accounting, Customer Care, and Transitions teams

Establish performance standards, KPIs, and reporting dashboards to monitor departmental effectiveness

Mentor and develop department managers, ensuring alignment with company objectives and compliance requirements

Champion a shared services model that promotes consistency, scalability, and operational efficiency

Model and reinforce EOS principles across the organization, fostering a culture of accountability, transparency, and continuous improvement aligned with the Vision/Traction Organizer (V/TO)

Oversee financial integrity across all association accounting functions

Implement controls and audit processes to ensure compliance and accuracy

Develop dashboards and reporting tools for real-time visibility into financial health and operational metrics

Partner with leadership to analyze trends and recommend strategic improvements

Identify and implement process improvements across all support functions

Drive automation and technology adoption to streamline workflows and reduce manual effort

Ensure seamless coordination between departments for superior customer and community onboarding experiences

Serve as a liaison between internal teams, community boards, and external partners

Align departmental goals with organizational strategy to deliver exceptional service and financial transparency

Qualification

CPAAccounting principlesLeadership experienceBachelor’s degreeData analyticsDashboard creationProcess improvementStrategic LeadershipFinancial AcumenCollaborative Management