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Gifthealth · 20 hours ago

Head of PMO, Enterprise

Columbus, OH

Full-time

Hybrid

Director/Executive

15+ years exp

Gifthealth is revolutionizing healthcare by simplifying the management of prescriptions and health services. The Head of Enterprise PMO will lead the establishment and scaling of the enterprise-wide Project Management Office (PMO), ensuring alignment with corporate strategy and delivering measurable business outcomes across all initiatives.

Health CarePharmaceuticalSoftware

Responsibilities

Establish, scale, and continuously evolve the Enterprise PMO vision, structure, and operating model

Develop and enforce governance standards, agile methodologies, and project delivery frameworks across all programs

Translate strategic business goals into executable project portfolios, aligning resources and timelines to company OKRs

Partner with executive leadership to define and communicate enterprise-wide KPIs, OKRs, and SLAs to measure performance and impact

Serve as the primary advisor to the executive team on program performance, prioritization, and enterprise readiness

Lead portfolio management across all functions (technology, operations, finance, HR, and pharmacy)

Oversee the annual project budget, ensuring initiatives are financially justified, resourced properly, and executed within approved spend

Drive transparency in project investments through regular performance dashboards and executive reports

Ensure each program and project demonstrates measurable ROI, operational efficiency, and alignment with company objectives

Implement portfolio analytics and financial tracking to enable real-time performance and risk insights

Champion the Agile-at-Scale mindset across the organization, promoting iterative delivery, transparency, and adaptability

Introduce and embed agile frameworks (Scrum, Kanban, SAFe, hybrid) across project teams and business units

Partner with Engineering, Product, and Operations to ensure alignment between agile delivery and business outcomes

Coach teams and leaders on agile principles, standups, sprint reviews, retrospectives, and adaptive planning

Lead enterprise-wide change management efforts, ensuring effective adoption of new systems, processes, and cultural shifts

Develop and implement standardized change management frameworks (Prosci or equivalent) to ensure project success and stakeholder alignment

Act as a cultural ambassador for disciplined execution and continuous improvement

Foster strong communication between business units, breaking down silos and driving cross-functional collaboration

Define and maintain enterprise-wide PMO metrics, including project delivery timelines, budget adherence, ROI, and strategic alignment

Develop and manage dashboards that visualize PMO performance against company OKRs and department SLAs

Partner with the COO, CFO, and department leaders to review outcomes and identify opportunities for acceleration or course correction

Ensure project performance reporting drives accountability and informs business decisions at the executive level

Lead the deployment of project management systems, tools, and dashboards to improve transparency and execution speed

Evaluate and integrate AI-driven analytics and automation to optimize project tracking, forecasting, and performance

Oversee enterprise-level implementations (ERP, CRM, automation, infrastructure) ensuring on-time and on-budget completion

Partner with IT and data teams to ensure technology initiatives align with strategic priorities and operational needs

Build, lead, and inspire a team of project managers, program leads, and portfolio analysts

Establish clear performance standards, coaching frameworks, and development paths

Promote a culture of agility, accountability, and excellence across the PMO organization

Serve as a mentor and change agent for cross-functional teams, strengthening enterprise project management capabilities

Qualification

Agile at scalePMP certificationPortfolio managementChange managementKPI/OKR implementationFinancial acumenPMO tools proficiencyAnalytical skillsLeadership skillsCommunication skillsCross-functional collaboration