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Medical Center Health System · 2 months ago

Customer Service Counselor

Odessa, TX

Full-time

Onsite

New Grad, Entry Level

Medical Center Health System is a healthcare provider focused on patient account resolution. The role involves ensuring that patient accounts are resolved in a timely manner, requiring strong communication skills and a basic understanding of medical billing regulations.

Health CareHospitalMedicalRehabilitation

Responsibilities

Performs the duties necessary to ensure patients accounts are resolved in a timely manner

Qualification

Medical billing regulationsReceivables managementInsurance benefit calculationsHMO/PPO contractsBasic business softwareMath skillsDeductive reasoningOffice machine operationsCommunication skills

Required

High School diploma or equivalent

Knowledge of but not limited to admitting/registration process, receivables management, credit and collection laws, billing forms, medical billing regulations, insurance benefit calculations, HMO/PPO contracts, third party funding resources

General knowledge of medical business office practices

Strong communication skills

Basic understanding of business application software

Ability to maintain calm temperament under stressful conditions

Good math skills

Deductive reasoning

General office machine operations