Growth Operations Intern jobs in United States
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99 · 2 months ago

Growth Operations Intern

99 is a technology company focused on improving mobility and delivery services, part of DiDi Global Inc. The Growth Operations Intern will contribute to user acquisition and retention strategies, monitor market competition, and collaborate with various teams to enhance user engagement on the platform.

AndroidCar SharingInternetiOSMobileSaaSSoftware

Responsibilities

Contribute to the development and execution of comprehensive user acquisition strategies across various channels, including viral social media campaigns, Key Opinion Leader (KOL) partnerships, and offline initiatives
Establish seamless conversion paths to onboard users from DiDi's ride-hailing and payment services to the food delivery platform
Contribute to the design and implementation of tiered retention programs
Leverage behavioral data to proactively identify and mitigate user churn risks
Closely monitor market competition and develop agile response strategies
Provide regular market intelligence reports and key performance indicator (KPI) dashboards
Collaborate closely with product, merchant, marketing, and fulfillment teams to ensure seamless strategy execution and alignment

Qualification

User acquisition strategiesData analysisMarket analysisUser engagement campaignsFluency in PortugueseCommunity buildingKOL partnershipsCross-functional collaboration

Required

Proven experience in Brazilian internet operations, preferably in food delivery, e-commerce, or mobility
Native-level fluency in Portuguese and professional proficiency in English
Strong analytical skills with expertise in data analysis

Preferred

Demonstraded success with user acquisition and/or user engagement campaigns in a technology company
Experience in launching and scaling new platform businesses and facilitating cross-service conversions
Experience executing viral social media campaigns and/or community building

Company

99 provides taxi services through its application software that enables users to request taxis by phone in Brazil.

Funding

Current Stage
Late Stage
Total Funding
$244.33M
Key Investors
SoftBank Vision FundDidiTiger Global Management
2018-01-03Acquired
2017-05-24Series C· $100M
2017-01-05Series C· $100M

Leadership Team

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Caio Poli
Head of Customer Experience
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Company data provided by crunchbase