OE Federal Credit Union · 5 months ago
Branch Lead
US-WA-Auburn
Full-time
Onsite
Mid, Senior Level
$69K/yr - $78K/yr
4+ years expOE Federal Credit Union is the country’s largest labor-based credit union, serving over 115,000 members nationwide. The Branch Lead will be responsible for managing branch operations, maintaining member relationships, and ensuring compliance with regulations while fostering a high-quality service experience.
AccountingFinancial ServicesInsuranceLendingNon Profit
Responsibilities
Responsible for planning, directing, organizing and conducting operational activities of the branch, including branch sales, and branch security
Resolve complex member issues, questions, or complaints
Ensure the branch is effective in achieving the Credit Union's goals and overall success, in addition to the branch’s productivity and performance-based goals
Maintain professional and positive public relations with members by actively participating in union functions
Maintain a current notary public certificate
Collaborate seamlessly with colleagues across departments and branches to deliver optimal and efficient service to our members. Uphold a standard of professionalism actively fostering positive relationships internally and externally
Develop and maintain a comprehensive understanding of the credit union's products and services, ensuring compliance with applicable Federal and State laws, Credit Union banking regulations, and OE Federal Credit Union's policies and procedures and current promotions
Perform other related duties as assigned
Qualification
Required
Associates degree in an applicable field and minimum 4 years of work experience in a Lead-level role or High School Diploma/GED and minimum 6 years of work experience in a Lead-level role
Effective organizational, multi-tasking and prioritizing skills required
Excellent interpersonal, verbal and written communication skills required
Proficiency with Microsoft Word, Excel and Outlook required
Must be able to travel occasionally, including nights and on a weekend, or as needed
Must have a valid state issued driver's license
Must be able to occasionally lift, carry, push or pull up to 15 lbs
Physical activities include a combination of constant sitting and hand motion, and occasional standing and walking
Must be able to repetitively use a telephone and a computer mouse and keyboard
Preferred
Proficiency with JHA Symitar preferred
Bilingual in English and Spanish preferred
Benefits
Medical, dental and vision benefits that cover the employee, spouse and dependents
Retiree medical benefits
A defined benefit Pension Plan with 100% employer contributions of $5.57/hour
$10,000 Life Insurance
$5,000 Accidental Death and Dismemberment
11 ½ Paid Holidays per year
17 days of Paid Time Off (PTO) to start
$500 Signing Bonus
Annual Performance Bonus Program – Up to 5% of employee’s annual base paid on December 15th of each year
A 401(k) plan
OE Federal Membership for you and your family
Employee loan discounts
Casual dress code
Company
OE Federal Credit Union
OE Federal is a credit union for labors providing the debt and credit services at low prices.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Gabe Ybarrolaza
Chief Lending Officer
Jenna Anderson
Chief Marketing & Training Officer
Recent News
2025-08-21
2022-03-17
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