Client Service Team Lead - Vice President jobs in United States
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JPMorganChase · 2 hours ago

Client Service Team Lead - Vice President

JPMorganChase is one of the oldest financial institutions, offering innovative financial solutions to a diverse clientele. As a Client Service Team Lead, you will be responsible for the success of Client Service Account Managers, ensuring high-level service delivery and managing complex client issues.

Asset ManagementBankingFinancial Services
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Oversee of a specific portfolio of clients and align client needs to bank solutions
Provide value-added bank, product, and industry insight to clients
Act as the point of escalation and resolution for service issues liaises with bank partners to manage complex issues, sensitive closings and structuring relationship alignment events
Coach team and monitor service delivery performance to ensure client satisfaction
Provide strategic direction, leading, motivating, encouraging and coaching for optimum performance
Build a winning culture that aligns with business objectives
Identify training opportunities to enrich personal and career development
Provide an inclusive, collaborative and productive environment for all Client Service Account Managers

Qualification

Treasury products knowledgePeople managementLeadershipProblem solvingInterpersonal skillsWork under pressure

Required

Minimum 7 years of relevant industry and/or functional and/or management experience
In depth knowledge of Core and Complex Domestic and International Treasury products
Strong leader and people manager with ability to assess the big picture in complex situations
Creative thinker and problem solver, able to manage through conflict, with a strong ability to adapt to changing priorities
Ability to lead complex issues, engage appropriate business and external partners and influence at all levels
Excellent interpersonal skills coupled with an ability to use sound judgment to prioritize and act with sense of urgency when required
Ability to work under pressure, prioritize appropriately, meet tight deadlines and juggle multiple demands simultaneously

Benefits

Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

Company

JPMorganChase

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With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.

H1B Sponsorship

JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2855)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)

Funding

Current Stage
Public Company
Total Funding
unknown
1998-02-01IPO

Leadership Team

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Allison Beer
CEO of Card Services and Connected Commerce
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Dan Mendelson
CEO, Morgan Health
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Company data provided by crunchbase