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Rural King · 10 hours ago

Outside Recovery Associate (Illinois)

Plano, IL

Full-time

Onsite

New Grad, Entry Level

$15/hr - $18.30/hr

Rural King is a company dedicated to creating a positive workplace for its associates and serving rural communities. The Outside Recovery Associate role focuses on assisting customers with loading purchases, maintaining outdoor merchandise presentation, and ensuring a clean and inviting store exterior.

AgricultureE-CommerceFarmingRetail

Responsibilities

Deliver exceptional customer service by assisting customers in loading their purchases into their vehicles

Collect customer signatures for load out tickets to confirm successful transactions

Perform “load outs” for customers from the store to their vehicles, ensuring safe loading and contributing to a seamless shopping experience

Adhere to the Outdoor Merchandising Guide to maintain consistent outside presentation that can be routinely shopped by our customers, and easily stocked and maintained by our associates

Ensure accurate pricing of products for customer convenience

Keep the parking lot, corral, and designated areas clean and well-maintained

Zone outside merchandising spaces such as the load lanes, nurseries, bullpens, and front side walks during available intervals to maintain an orderly display

Use standard office equipment, including telephones, copiers, fax machines, calculators, and computers

Operate retail equipment such as the Telxon gun, forklift, pallet jack, ladder, and other tools

Participate in cross-training for flexibility in various departments and responsibilities

Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments

Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively

Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement

Perform other duties as assigned

Qualification

Customer serviceRetail equipment operationVerbal communicationAdaptabilityTeamwork

Required

Ability to be engaging with the team within a fast-paced setting, displaying adaptability, proactivity, resourcefulness, and effectiveness

Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely

Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses

Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes

Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs

Ability to operate independently without direct oversight

Ability to utilize in-store computer systems, scanning technology, and wireless handheld devices

Ability to stand and/or walk for long periods of time

Ability to lift, push, and/or pull a minimum of 30-50 pounds repetitively

Ability to use a ladder, pallet jack, and/or a forklift

Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver)

Close vision for computer-related activities