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Finance Factors · 1 month ago

Senior Commercial Lines Account Manager

HONOLULU, HI, US

Full-time

Onsite

Senior Level

$76K/yr - $108K/yr

5+ years exp

Finance Factors is a company focused on providing financial services, and they are seeking a Senior Commercial Lines Account Manager to serve as the primary point of contact for clients. The role involves maintaining communication with clients regarding coverages, processing new business and renewal accounts, and identifying opportunities to expand client relationships.

FinanceFinancial Services

Responsibilities

Analyze risks and secure coverage requirements through discussions with producers, gathering detailed underwriting information for presentation to insurance companies or brokers

Collaborate with producers to review complex business risk analysis and provide tailored coverage recommendations, ensuring client needs align with market capabilities

Review quotes from carriers, prepare comprehensive insurance proposals, and present them to clients or producers as needed

Upon proposal acceptance, discuss premium terms, offer premium financing options, and manage documentation to bind coverage, including issuing policy instructions

Coordinate and cooperate with other departments to ensure seamless account servicing and achieve overall objectives

Delegate tasks to assistants for preparing binders, certificates, Auto ID cards, and invoices as necessary

Notify unsuccessful quoting companies to close their files and suspend receipt of new policies

Review expiration listings with producers to determine market availability and develop renewal strategies

Complete renewal applications, review carrier quotes, and collaborate with producers to assess risk analysis and coverage options

Plan premium payment terms, offer financing options, and manage documentation to bind coverage, including issuing policy instructions

Assign assistants to prepare binders, certificates, Auto ID cards, and invoices

Solicit and review renewal information from insured clients, ensuring accurate and timely submissions of renewal instructions

Maintain organized client files within the agency management system and produce diaries for quotes and new or renewal policies

Suspend receipt of renewal policies as appropriate and notify carriers when necessary

Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and providing consultative advice on coverage options

Process client requests promptly, ensuring quality service when agents are unavailable

Foster long-term client relationships by identifying opportunities to expand coverage and provide additional services

Participate in seminars and training to enhance knowledge and skills in commercial lines insurance

Stay informed about industry trends, market developments, and regulatory changes to provide expert advice and maintain professional excellence

Qualification

Commercial lines insurancePropertyCasualty licenseInsurance management softwareClient relationship managementRisk analysisSupervisory experienceMicrosoft Office SuiteVerbal communicationWritten communicationAttention to detail

Required

High school diploma or equivalent preferred

Minimum 5 years in commercial lines insurance account management with Commercial and Program business insurance, business line customization, and/or rate negotiation

Minimum 3 years of supervisory experience in commercial lines including unit/staff training and/or managing workflows

Active Property and Casualty (P&C) insurance license required

Familiarity with insurance management software and Microsoft Office Suite

Ability to manage multiple accounts and tasks efficiently, meeting deadlines in a fast-paced environment

Excellent verbal and written communication abilities, with a focus on client service and relationship building

Strong attention to detail, with the capability to assess complex insurance needs and develop appropriate solutions