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Cigna Healthcare · 2 months ago

Senior Clinical Account Executive - Express Scripts - Hybrid (Health Plans)

St. Louis, MO

Full-time

Hybrid

Senior Level

5+ years exp

Cigna Healthcare is a leading health services company, and they are seeking a Senior Clinical Account Executive to leverage clinical expertise to enhance pharmacy benefits and client relationships. This role involves guiding pharmacy strategy execution, mentoring peers, and collaborating with internal teams to drive client success and healthcare innovation.

Hospital & Health Care

Responsibilities

Leads implementation and upsell of clinical programs and formulary strategies through consultative engagements – including client presentations, quarterly/annual reviews, modeling/report reviews and rebate performance alignment, in partnership with finance and internal teams

Conducts clinical analysis of medication utilization and formulary performance to identify opportunities, issues, or risks. Translates findings into clear, actionable insights aligned to client goals

Develops and presents comprehensive clinical strategies – including formulary design and health management solutions – in collaboration with account executives and cross-functional partners

Delivers complex clinical information clearly and compellingly to both clinical and non-clinical stakeholders, ensuring responsiveness to client needs and adaptability in messaging

Shares best practices across internal and client-facing teams. Maintains a strong understanding of clinical trends, product innovation, and industry shifts (e.g., drug pipeline trends, delivery innovation) to guide strategic client conversations

Serves as an informal leader and mentor – supporting onboarding, peer development, and knowledge sharing through peer coaching, forums, and interviews

Supports process improvement to elevate consistency and efficiency in clinical delivery, aligning execution to client and enterprise expectations

Represents the clinical voice in internal and external forums – including product development, client advisory panels, and strategic prospecting conversations – to shape direction and increase clinical team visibility

Qualification

Pharmacy expertiseClient relationship managementClinical analysisMicrosoft tools proficiencyPresentation skillsProject managementLeadership behaviorsCommunication skillsSelf-starter

Required

5+ years of client facing experience

Active U.S. pharmacist license required; 5+ years of licensure preferred

Proven ability to manage multiple client accounts with a high degree of organization, flexibility, and accountability in a fast-paced environment

Strong verbal and written communication skills with the ability to simplify and convey complex clinical information to non-clinical stakeholders

Demonstrated presentation strength, strategic project management capability, and comfort navigating ambiguity with clients and internal partners

Proficiency in Microsoft tools and ability to learn internal analytics and reporting systems

Demonstrated leadership behaviors, including peer mentoring, new hire onboarding, and representing the clinical voice in enterprise-wide or cross-functional initiatives

Self-starter who thrives in a dynamic environment, able to pivot quickly as needed in response to client direction and brings both clinical depth and strong business acumen to consultative client engagements

Willingness to travel up to 15% to support client meetings and business priorities