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Walmart Canada · 3 months ago

(USA) Senior Technology Operations

San Bruno, CA

Full-time

Onsite

Mid, Senior Level

$80K/yr - $155K/yr

3+ years exp

Walmart Canada is a part of the global Walmart family, dedicated to helping people save money and live better. They are seeking a Senior Technology Operations professional to contribute to a high-performance culture by delivering data-driven business insights and driving new seller acquisition strategies within the Walmart Marketplace.

DeliveryRetailShopping

Responsibilities

Contribute to a high-performance culture delivering multiple projects, priorities in a fast-paced environment

Deliver key data-driven business insights to identify opportunities that will drive new seller acquisition strategy

Perform deep-dive analysis across all areas of the Marketplace New Seller Acquisition experience to drive platform growth

Deliver best-in-class analytic capabilities and solutions, both in the solutions being deployed and in the soft-skills utilized to be effective in a large, dynamic organization

Conducting advanced statistical analysis to provide recommendation of relevance, applicability, and efficiency of features, services

Designing and developing dashboards and data visualizations to enable decision making and to communicate results to leadership

Answering complex business questions via data to enable business and product owners to make critical decisions

Driving understanding of customers and their interaction with products, through in-depth analyses of user behavior and engagement

Audit existing rules and recommend improvements to continue to grow the business

Assist in the creation and implementation of strong operating models and insights to support new ways of working with various teams in Walmart

Leverage advanced data analytics and statistics to effectively synthesize, visualize, and communicate ideas to others; storytelling using data

Comfortable being presented with complex tasks and using problem solving skills to own the end-to-end development of scalable reporting resources

Deliver solutions that answer immediate questions but also having the foresight to anticipate future asks and proactively working to build the answers to those problems

Qualification

Data AnalyticsSQLR/PythonData VisualizationMS ExcelLookerTableauSalesforceAnalytical SkillsECommerce KnowledgeProblem-SolvingCommunication SkillsOrganizational SkillsAttention to DetailSelf-Starter

Required

3+ years of experience in data analytics or other relevant roles

Proficient in MS Excel

Proficiency in SQL, GCP and R/Python

Proficiency in Data Analytics Platforms. Ex: Looker, Tableau, Salesforce

Extremely organized with excellent attention to detail

Excellent verbal and written service and communication skills

Strong analytical, conceptual, and problem-solving skills

Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area

5 years' experience in project management, program management, program operations, or related area

Preferred

Bachelor's degree in a relevant and quantitative field and/or relevant work experience (e.g., Operations Research, Economics, Management Science, Business Analytics, Statistics)

Knowledge about eCommerce Environment

Ability to analyze data and present findings

Resourceful self-starter who can drive projects autonomously

Teradata, ThoughtSpot/Tableau Understanding

Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 2 years' experience in project management, program management, program operations, or related area

Knowledge in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly

Knowledge of accessibility best practices

Benefits

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.