Job Duck · 1 month ago
V104 - Intake Specialist | Client Services Intake Representative
United States
Full-time
Remote
New Grad, Entry Level
$1,150/mo - $1,220/moJob Duck is a lifestyle company that connects individuals with rewarding remote job opportunities. They are seeking an Intake Specialist to be the first point of contact for potential clients seeking immigration legal services, handling calls, scheduling appointments, and guiding prospects through the intake process.
Staffing & Recruiting
Responsibilities
Answer all incoming calls promptly and professionally
Schedule new appointments using Google Calendar
Convert leads into clients through effective communication and follow-up
Proactively inform clients about the fee
Collect payments via provided link
Maintain a high level of customer service and professionalism
Prepare and submit daily reports using Google Sheets
Track pipeline and intake progress accurately
Qualification
Required
Time Zone: EST (New Jersey)
Practice Area: Immigration Law
Software/Tools: Google Suite (Docs, Sheets, Calendar)
VOIP: Verizon Business
CRM: NA (future implementation possible)
Language Requirement: Spanish (mandatory)
Working Hours: Monday–Friday, full-time
Sales and client conversion
Customer service excellence
Active listening and clear communication
Tech-savvy and adaptable
Detail-oriented and organized
Ability to follow up consistently
Comfortable speaking with clients in Spanish and English
Company
Job Duck
We help incredible people find amazing careers working from home for a United States-based business.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase