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First Bank · 2 months ago

Loan Operations Manager

St Louis, MO, 63141, United States

Full-time

Onsite

Mid, Senior Level

First Bank is a financial institution seeking a Loan Operations Manager. This role is responsible for overseeing loan quality reviews, application intake, and ensuring compliance with bank policies and federal regulations while providing leadership and support to department staff.

BankingFinanceFinancial Services

Responsibilities

Creates departmental procedures and duties; and assesses the effectiveness of those duties

Coordinates the training and implementation of departmental duties and revisions or improvements on staffing and procedures

Creates and analyzes production schedules while improving procedures

Creates or receives written documentation, meetings, reviews, and training to facilitate communication between branches, customers, management, and internal staff

Hires, reviews, counsels, supports and guides supervisors directly managing department employees

Prepares monthly reports to present to management

Provides quality customer service to First Bank customers, branches, outside departmental employees and vendors

Ensures satisfactory audits and exams are achieved

Ensures that current policies and procedures are followed and that new policies and/or procedures are implemented if needed

Ensure Federal regulations are being followed for the processing of all loan documentation

Qualification

Loan Quality ReviewPolicy ImplementationDepartmental ProceduresTraining CoordinationAudit ComplianceCustomer ServiceStaff ManagementProduction Scheduling

Required

Overall responsibility for Loan Quality review and application intake review

Ensures the accuracy, speed, efficiency, controls and policy-making procedures are in place

Leads, guides, organizes and delegates all tasks while keeping all audit controls in place

Establishes guidelines to secure all transactions are valid and meet Banks policy and procedures