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Jefferson Center for Mental Health · 2 months ago

Manager, Children's Crisis Stabilization Unit

Denver, CO

Full-time

Onsite

Mid, Senior Level

$75K/yr - $93K/yr

5+ years exp

Jefferson Center for Mental Health is dedicated to providing inclusive mental health care. The Manager of the Crisis Stabilization Unit (CSU) is responsible for overseeing clinical and administrative operations, ensuring compliance with standards, and providing crisis stabilization treatment for children and youth.

CommunitiesHealth CareMental HealthNon Profit

Responsibilities

Responsible for the supervision and oversight of the Program Coordinator

Participates in an on-call rotation for the CSU, in collaboration with the Program Coordinator

Responsible for the overall clinical and administrative supervision of administrative, clinical and program/milieu staff. Provides for the management and coordination of performance evaluations of applicable staff. Supervises licensed clinicians, clinical coordinators, interns, shift leads, admissions specialists, and residential counselors, with support from the Program Coordinator

Responsible for the scheduling of all staff in their respective departments and communicating schedules to coordinate the smooth operation of the program. Scheduling must comply with State regulations regarding staff to child/youth ratios, prioritizing safety, quality of programming, and resources, including budget

Works in coordination with the supervisors of the medical department to establish and maintain a positive, effective, and efficient team

Works with the Program Coordinator to develop therapeutic and evidence-based milieu programming

Provides and arranges for training of staff, as well as working with other departments for specific training appropriate to different positions. This includes creating and working with other departments to create a trauma-informed, safe environment for treatment and safety planning back to the community to be maximized. Ensures all training is in compliance with CDHS Volume 7 rule and BHA rule

Completion and reviewing of all necessary documentation, including Critical Incidents, Unusual Incidents, PQI Reports, Corporate Compliance Reports, Medication Occurrences, and accreditation documents. Will be trained in TRAILs and ensure compliance with reporting requirements to TRAILs

Responsible for compliance with regulatory agencies and referral sources (CDHS, BHA, payers, and all applicable federal, state, and local laws)

Oversees administrative policy and procedures, analyzes the same and makes recommendations for improvement

Ensures that proper financial procedures are followed by staff. Monitors revenue generated and expenditures of the department

Monitors staff productivity, and other measures of performance. Participates in development of systems, which provide needed program management information for inclusion in the organization’s Performance Quality Improvement Plan

Participates positively and constructively with the Leadership Team, by attending meetings and contributing needed information and ideas which will assure ongoing improvement in the Crisis Stabilization Unit

Ensures excellent customer service and satisfaction with all stakeholders

Monitors ongoing program functioning and makes progress reports as required

Has a physical presence on the unit and monitors and insures child/youth and staff safety. Willingness to step into other roles (therapist, milieu staff, intake coordinator) where assistance is needed

Effectively responds to the client/consumer needs and problems, initiates and maintains positive interactions with colleagues and community partners, and exhibits timely response to phone calls, email and other requests

Oversee and ensure effective and efficient processes and workflows for discharge and transition of care to community resources

Commitment to build a strong collaborative partnership with other clinical managers located at the Zang Site and build cohesion amongst all teams located at Zang

Qualification

Master's degreeClinical LicenseCrisis stabilization experienceSupervisory experienceEvidence-based treatment knowledgeQualified Medication Administration PersonnelNonviolent Crisis Prevention TrainingBehavioral health experienceCustomer serviceTeam collaboration

Required

Master's degree in psychology, counseling, social work, or related field required

Clinical License Required: LCSW, LPC, LMFT, or LP

Five or more years' related experience in the field with children/youth, preferably in a crisis or acute behavioral health setting required

Two years of supervisory experience required

Significant knowledge of evidence-based treatment modalities that pertain to youth and behavioral health treatment and familiarity with a CSU model of treatment

Achieves and maintains certification as a Qualified Medication Administration Personnel (QMAP)

Acquires and maintains certification in Nonviolent Crisis Prevention and Intervention Training (CPI)